Topsight > Discussing Topsight on The WELL

Jon Lebkowsky has been kind enough to set up an author's discussion of my book Topsight on The WELL.  It's a chance for people to lob some questions at me—and a chance for you, dear reader, to get more insight about the book and the approach.

We've also lined up some respondents, who should be weighing in soon. The discussion will be going on through April 4. Swing by anytime. I expect to get some tough questions!

Topsight > Topsight and lifehacking

Financial Times has just posted an article on lifehacking for which I was interviewed. Take a look. Long story short, I discuss how I see lifehacking as a part of a larger system of activity—a part that can potentially lead to disruptions if people's lifehacks cause inconsistencies in the system.

How do we resolve such inconsistencies? I think you know the answer.

Cynefin and TIMN and I-space and CVF and ...

I've been elbow-deep in examining different frameworks for understanding organizations, including TIMN, CVF, I-Space, and Cynefin. To this point, I've considered Cynefin the odd one out, since it (a) focuses on the environment rather than work organization itself, and (b) consequently doesn't use variants of tribes/clans, institutions/bureaucracies, markets/exchanges, and networks/adhocracies.

But today a stray tweet from Harold Jarche brought my attention to the blogwork he and others have done in relating TIMN and Cynefin. I haven't been able to absorb this work yet, so I'm not ready to endorse it, but it certainly looks interesting:

• "First structure the work system" - Jarche
• "Working together" - Jarche
• "Combined models for pattern recognition" - Tom Haskins (Tom, I think I saw this earlier but lost the thread!)
• "Networks thrive in complexity" - Jarche

As so often happens, people are approaching some of the same problems from different directions—and in some cases, via different measures. As Dave Snowden points out elsewhere, one reason that so many of these frameworks are quadriform is that they emerge from 2x2 matrices. (For instance, in its early days, Cynefin was built on two axes: restricted/open and learning/training.) 

And here I want to inject a note of caution. It's easy to start thinking on the basis of these multiple quadriform frameworks that there's simply four forms—to mistake the map for the territory, so to speak. And once you make that assumption, it's tempting to make straightforward equivalences among the frameworks. 

I don't think any of the authors linked above are doing that, but at the beginning of my investigations, that was my impulse. Now I'm taking a second look at them, reining in that impulse and trying to discern the differences among the frameworks. There are some important lessons here, but also pitfalls. 

Finally, let me bring this back to my home discipline, rhetoric. As I argued a few years ago, understanding the complexities of such models can help rhetoricians, I think. And that's because what is persuasive can change in different sociocultural environments—but we often examine persuasion as if it is founded on eternal principles. We expect arguments to be coherent, well-structured in terms of logos, supplemented appropriately by pathos and ethos. And those characteristics do describe a well-formed argument—for an early-institutional society such as ancient Greece. Do they describe a well-formed argument for a TIMN society? For a company working in the Complex environment described in Cynefin? For an adhocracy in I-space? 

CCCC 2013 presentation

Here's my presentation for CCCC 2013, describing how I used social media to supplement more traditional qualitative research data in two recent projects.