Thursday, February 28, 2008

Google Sites -- What they did with JotSpot

I mentioned earlier that Google has relaunched JotSpot as Google Sites, and expressed disappointment that it does not appear to include project management capabilities. Let me offer a slight correction.

Google Sites looks like a sort of anything box that can be integrated with all of Google's other offerings. It is a part of Google Apps Team Edition, so you can't sign up with your Google account (I tried), but rather with your school or organization email. The idea is to allow automatic access for others on your team.

I haven't explored GS in detail, but the mock examples are interesting.

Example 1: Team Project
One is for a team project, and it includes features such as a team calendar, a list of open items, a pie chart to show open items, a link to technical docs, etc.

And then it has an intriguing item on the dashboard: "Next Major Milestone: Widget Roadshow."

Q: Aha! Does this indicate that it handles milestones?

A: No idea. I can't find any milestones by clicking around. I searched for "milestone" and "widget roadshow," but nothing.

Nevertheless, GS appears optimized to share among team members the way that Basecamp does. But it's unclear whether these teams can come from different domains -- something that makes Basecamp the killer app that it is.

GS takes advantage of Google Docs and GCal by embedding appropriate content, which is nice.

Example 2: Classroom
This example, on the other hand, could be the sleeper app. Many instructors -- well, me at least -- have been exploring the use of Google Docs in their classrooms. But GS gives the example of a class page that reproduces much of the functionality of Blackboard or WebCT, including announcements, reading list, and document storage. I imagine it would not be hard to integrate a class calendar, student assignments (via GDocs), and possibly a spreadsheet with grades.

I'm not sure that GS will be a game-changer -- it is supposedly going against Microsoft SharePoint, something with which I don't have much familiarity -- but it'll be interesting to see what uses people come up with.

Welcome to Google Sites

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Was it worth the wait?

According to TechCrunch, Google has finally relaunched Jotspot. No project or task management software here, unfortunately; it's a hosted wiki. I haven't gotten my invitation yet, but will check it out when I do.

It Took 16 Months, But Google Relaunches Jotspot

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Panopticon vs. agora

Alan Moore has an interesting, but scattered, post on Communities Dominate Brands about the question of accountability. He argues that since the 17th century, modern society has been moving from "we" to "I,"  with the result being that we look to uniformed authority figures for leadership instead of taking collective responsibility. He sees digital communities as something of a corrective:

In this context it is interesting that the digital world is literally running towards social connections, social communications, belonging and communing together. We are driving the technology to this end. And that is why I describe the guff about web/mobile/business 2.0 as in fact a We Media for We Species.

He contrasts digital community -- in which collective responsibility is reintroduced and required -- to the "database state," in which digital tools are used to consolidate responsibility and control further in the hands of the government. I've discussed this phenomenon in previous blog posts, in terms of the "panopticon" of centralized monitoring vs. the "agora" of collective monitoring and opprobrium. But I think Moore underestimates the horrors of the agora, which can rival those of the panopticon.

Communities Dominate Brands: Accountability and the modern state

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Another flyer

Today, I got a second flyer from the Obama campaign. It's distinct from the first one, but it has the same message -- it explains the primary-caucus system in two steps, and quite clearly. No follow-up yet from the Clinton campaign.

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Wednesday, February 27, 2008

More fallout from the Microsoft-Yahoo fight?

That's probably not the sole reason, but I'm sure it helped. Opera Mobile now uses Google search by default, not Yahoo search.

Opera brings Google search to your pocket

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VerveEarth

Just got email about VerveEarth, a way to map blogs based on where their authors reside:

Your blog Spinuzzi caught our attention. I'm the CEO of a recently launched startup for bloggers. We are searching the internet for the world's best blogs by geography, and we found yours for Austin. I would like to invite you to our site which plots the content of the internet on an interactive map of the world. VerveEarth is an entirely new way to surf the net. It shows spatial and geographic connections that a blog search engine could never reveal.

The site is www.VerveEarth.com. Once on board, you can easily claim your blog a place in the VerveEarth world. The site is free to use and a way to drive new traffic to your blog. If our vision resonates with you, please give us a mention or add our widget to your blog. Please see our FAQ for any questions, and I welcome your feedback.

It appears to be leveraging Google Maps to map blog locations. A search facility allows you to perform text searches and map the results by location. Interestingly, it also appears to map major universities and newspapers.

I imagine the service would be useful for linking blogs that produce local or regional news. Industry or general commentary blogs (like mine) will tend to reap fewer benefits. On the other hand, I see benefits for people who want to set up local meetups with bloggers. I could also imagine using this tool if I were planning to apply for a job in another area of the country. Finally, I see great potential for targeted ego-surfing.

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Flat-rate mobile phone plans in the US?

T-Mobile seems to be the best of the current crop, with $100/mo getting you unlimited voice, data, and texting. (I'm finding that I use my mobile phone far more for data and texting these days.) OTOH, Sprint is rumored to be considering a $60/mo flat rate mobile plan to reverse their recent slide, initiated by the fact that they lost a lot of customers last year.

I note in passing that these flat-rate plans are fine for high-use customers, but they don't make up for the US mobile market's general lack of innovation and options relative to the rest of the world.

Amazon Current's Blog: All About the Benjamins: Cell Carriers Offer $100 Flat Rate Plans Permalink

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FeedbackFx

Out of the blue, I received email from the folks at FeedbackFX today. Their product seeks to fold in feedback mechanisms across the web; it offers tools not just for collaboration, but also for market research, with the ability to compile and analyze feedback results.
FeedbackFX is a software-as-a-service solution that adds content review functionality to any application. In other words, any software can be enhanced or built from scratch to allow its users to exchange comments and opinion on documents, images, videos, and many other types of file formats.
Their website focuses on marcomm and small-business federation-type collaboration. But I can also see it being used for user-generated documentation and, of course, for snarky commentary.

FeedbackFx -- Home

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Will killer robots replace suicide bombers?

That's the fear expressed in this article:
Captured robots would not be difficult to reverse engineer, and could easily replace suicide bombers as the weapon-of-choice. "I don't know why that has not happened already," he said.
Obviously, because the prospect of someone giving their life for their cause is an important component of suicide bombing. Using a robot for the purpose is more expensive and complex than other means already available to the bombers: hiding a bomb in a location or launching it. But like those other two delivery modes, it takes away the self-sacrifice that gives suicide bombing its veneer of morality or moral ambiguity.

Automated killer robots 'threat to humanity': expert

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Tuesday, February 26, 2008

Jenny Edbauer Rice visits the Computer Writing and Research Lab

If you're in Austin, please make sure to visit us next week. Jenny Edbauer Rice, who worked in the CWRL during her graduate studies here at UT, is returning as a Big XII Fellow. In addition to meeting with our graduate students, she'll be presenting a talk entitled “Rhetoric and the Amateur” at 4 p.m. Thursday in the Texas Union’s African American Cultures Room (4.110).

CWRL Lecture Series: Jenny Edbauer Rice | Computer Writing and Research Lab

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Excommunication

Pakistan removed from the Internet | Threat Chaos | ZDNet.com

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Google Apps: The Cons

Bernard Lunn's post on Google Apps had several responses, including this one:
Open a Google doc. Paste an image. Oh, that's right, you can't Ctrl-C copy, Ctrl-V PASTE an image into a document. Ok, so INSERT an image. Now proportionally resize the image so it retains its aspect ratio. Oh, that's right, you can't. Now crop the image. Oh that's right, you can't.

Now insert a table. Now grab the edge of a column and resize the column. Oh wait, you can't. Now delete one of the columns. Oh wait, you can't.
And so forth. The author focuses on common Office features, notes that Google Docs doesn't support them (or at least not in the same way), then concludes:

I'm sure Google docs works for you and your needs, but for very basic stuff, Google docs is chock full of FAIL.

Like the post it responds to, this one misses the point. GDocs might or might not replace desktop software -- it's just as likely that people draft documents partially in their desktop software and partially in GDocs -- but what it does do is to provide a lightweight editor that can be simultaneously accessed by different users over different platforms, with a full collaboration record. That feature isn't something that desktop software can currently support. And it's not going to be the most important feature for many users. But for those who have to collaborate intensely on documents, it's pretty attractive.

Comment of the Day: "Google Docs is Chock Full of Fail" - ReadWriteWeb

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Google Apps, the pros

Over the weekend, Bernard Lunn wrote an article on why he thinks Google Apps is a serious threat to MS Office. He correctly notes that "the significant advantage is collaboration," though he also adds the fact that Docs is available over mobile and that "Google Docs is a platform."

Fine as far as it goes, but the assessment doesn't account for markets. As I've argued in this blog many times, the significant advantage of GDocs isn't in the general word processing market, it's in supporting cross-organizational collaboration in loosely associated and recombinate federations of small businesses. More on this in my second post, coming up.

Why Google Apps is a Serious Threat to Microsoft Office - ReadWriteWeb

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Mobile apps will be replaced by web apps

We're seeing a strong shift toward web-based services on the desktop side, but it's arguably much stronger on the mobile side. This return to thin-client architecture makes a lot of sense for mobile in particular, for many reasons, the most important ones being market- and regulation-related rather than architecture-related.
Summary: The business of making native apps for mobile devices is dying, crushed by a fragmented market and restrictive business practices. The problems are so bad that the mobile web, despite its many technical drawbacks, is now a better way to deliver new functionality to mobiles. I think this will drive a rapid rise in mobile web development, largely replacing the mobile app business. This has huge implications for mobile operators, handset companies, developers, and users.
Mobile Opportunity: Mobile applications, RIP

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Flyers

I haven't received a flyer for the Presidential primaries since I lived in Iowa, but yesterday I received two: from the Clinton and Obama campaigns. The contrast is fascinating.

Clinton's has a large picture of her smiling, with her hand (her left hand, for some reason) over her heart, reminding us in large yellow letters that early voting starts February 19. On the reverse, the message on early voting is repeated -- in four different ways. The three photos on this side prominently feature seniors.

Obama's is larger and glossier, a folded piece whose cover features a large Texas flag. Unlike Clinton's, it explains Texas' bizarre hybrid primary-caucus system. The headline: "To change America, do the Texas Two-Step: First you vote. Then you caucus." The interior repeats this message with a clear numbered list, explaining that two-thirds of the delegates are chosen by the primary while the remaining third are chosen by the caucus ("a neighborhood town meeting"). And we are told that "It's simple and easy to do the Texas Two-Step."

Fascinating. Why the difference? Some possibilities:
  • The Clinton camp wants to lock in early votes now, and will follow up with a second piece explaining the caucuses.
  • The Clinton camp wants to emphasize early voting as the most important step for general voters, relying on party faithful alone to go to the caucus.
  • The Clinton camp is ceding the caucuses, where Obama traditionally does well.
  • The Clinton camp really doesn't understand the primary-caucus system.
An additional difference, of course, is that the Obama flyer appears customized for Texas from the ground up, while the Clinton flyer seems more generic.

I'll watch for follow-up flyers, because I want to see how this plays out.

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Monday, February 25, 2008

RescueTime: For Business

RescueTime, like Slife and Wakoopa, is a web-based service that allows you to track your own system events. The idea is that you can get a close account of what you do on your system, where most of your time is going, and -- theoretically -- how much you should increase or cut back on certain activities. Whereas Wakoopa is all about sharing this information with others, RescueTime has been closed, available only to the user.

Yesterday RescueTime announced that they are launching RescueTime for Business, a way to monitor system events across teams. Here's the copy:

RescueTime for Business offers you a low-cost and effort-free way to understand how your team is spending their time. RescueTime for Business offers you the ability to:

  • Utilize a variety of privacy options to help you respect your employees.
  • Understand your team's productivity trends.  Were they more or less productive 6 months ago?
  • Understand how changes in the work environment affect productivity.
  • Understand how staffing, organization, and management changes affect productivity.
  • Know which software packages and web applications are being used...  And which are collecting dust on the virtual shelf.
  • See how telecommuting affects individual and team productivity. Great for workstreaming!
The copy goes on to discuss collaborative time management, sounding an awful lot like some of the things Mark Zachry, Bill Hart-Davidson and I have been saying in our SIGDOC papers:

While an understanding of how your team spends their time can help you manage, passing that understanding on to your team can have staggering implications on their productivity.

RT4B could be leveraged by managers who are eager for a more panoptic view of work. But it's just as likely to be used by teams who want a more, er, "agoric" view of each others' work so that they can collectively examine work practices. It'll be interesting to see who adopts RT4B and how they use it.

RescueTime: For Business

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Thursday, February 21, 2008

Lifestreaming, the next generation

Actually, this sounds like a spinoff of Microsoft's MyLifeBits project:
The idea behind the neck-worn Momenta PC is that it actively records everything in a rolling buffer and, creepily, reads your pulse; once it encounters an increased heart rate, it TiVo's the previous five minutes, so you can later review whatever it was that caused your pulse to go up.
For some reason, the model appears to be naked except for the Momenta PC. And it records when your heart races? I think I know what the killer app is.
At least one finalist in MS Next-Gen PC Design Comp is creeping us out

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Tuesday, February 19, 2008

What all the Illuminati will be driving next year

Home-made pyramid-shaped electric vehicle - Boing Boing

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Keep yoga out of prisons!

That's the gist:
A Norwegian prison has suspended yoga classes for prisoners because the intense emotions evoked by the exercises caused the inmates to become restive and violent.
Cory Doctorow comments:
I kinda get this: when I started doing yoga, I would sometimes get into a pose and experience a great upwelling of sadness or anger and have a vivid flash of some past unpleasant experience. The yogic explanation is that the memory is "stored in your muscle," something I treat as allegorical (along with all the business about chakras, prana, etc).

I've heard of this too, from close friends as well as elsewhere. But in over two years of ashtanga, I've never experienced it. I wonder how common it is, but I guess it doesn't have to be too common if it makes even a few inmates restive and violent. Namaste.
 
Prison yoga made inmates restive and disturbed - Boing Boing

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Monday, February 18, 2008

Starbucks makes a step, but just one small step, in the right direction

Starbucks has been offering T-Mobile wifi service for years, for a price. So I was glad to see that they are now going to offer AT&T wifi for free. Free wifi, after all, is a standard feature in Austin coffee shops. Even the Dairy Queen has free wifi, for crying out loud. But the devil is in the details:
Starting this spring, Starbucks is also giving its card holders two free hours of free Wi-Fi service per day at participating locations.

"This is what our customers have been waiting for -- free Starbucks-quality wi-fi," Chris Bruzzo, chief technology officer for Starbucks, said in a statement. All Starbucks employees, about 100,000 of them, will also get free AT&T Wi-Fi accounts to use in the stores.

For java junkies that do not have either an AT&T subscription or a Starbucks card, Starbucks will sell two-hour blocks of wireless Internet at $3.99 or a monthly membership of $19.99 per month.
So we really aren't talking about free wifi, we're talking about no-additional-cost-for-subscribers. I guess I'll stick with the genuine free wifi of my local coffee shop.

Starbucks, AT&T offer free Wi-Fi service - Austin Business Journal:

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Friday, February 15, 2008

My WRAB 2008 presentation

I'll be presenting at Writing Research Across Borders in just over a week. The presentation, "When everyone is on the border: Writing for net work," is based on my upcoming book; the conference presenters were also kind enough to subtitle the panel after that book.

If you're not planning on going, feel free to look through my slides:

Wednesday, February 13, 2008

Some depressing statistics on where the US ranks in the world in terms of mobile phone penetration, networks, and handsets

Near the bottom among industrialized nations, just above (shudder) Canada, far behind (for instance) the Philippines and Singapore. Read the whole thing.

Communities Dominate Brands: Who is ahead and who is behind on mobile telecoms

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Zamzar defeats .docx

I don't have Office 2007, and am starting to get Office 2007 (.docx) files via email. Today, rather than requesting a previous version file, I used conversion app Zamzar to take care of it. Zamzar is brower-based; you upload the file and Zamzar soon sends you a link to download the converted file.

I wouldn't dream of using a service like this for something confidential, but for casual use, it's great. Warning: the free version has a delay -- in this case, about ten minutes. 

Zamzar - Free online file conversion

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Monday, February 11, 2008

A Spinuzzi on the big screen

This movie does not look entertaining, but it does feature George Segal playing "Dominic Spinuzzi." That means I will probably have to see it.

Three Days to Vegas (2007)

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Reading :: The Rhetoric of Cool

The Rhetoric of Cool: Composition Studies and New Media
by Jeff Rice


I've been meaning to read this book for a while, but a positive review from one of my grad students pushed it to the top of my reading list. This student, who is pretty smart in his own right, used Rice's framework (which I'll describe in a moment) to analyze issues such as plagiarism. Personally, I'm a sucker for well-articulated and tightly integrated analysis frameworks, and from the student's description, I could see some real potential for discussing issues such as multiplicity (see Law, Latour, Mol) and dialogism (Bakhtin) in the context of knowledge work.

So does this book fit the bill? Honestly, I'm still trying to figure that out. I am still enamored with the analytical framework, but I'm not entirely sure how Rice is positioning it.

Let me explain. Rice outlines a "rhetoric of cool," an alternate way to analyze texts and particularly new media texts, and argues that this rhetoric of cool highlights a path not taken: "these meanings already exist within a specific moment that runs parallel to a composition studies' history that begins in 1963" (p.3). Most of the book performs this rhetoric of cool; Rice discusses composition theory and pedagogy, mostly pedagogy, contrasting its current state as emerging around 1963 with what it might have looked like if different choices had been made. Those choices are articulated around the points of his framework: chora, appropriation, juxtaposition, commutation, nonlinearity, and imagery. As he reminds us a couple of times, this theoretical argument is paralleled by a composition textbook that puts these notions into practice in the classroom.

So what is "cool" anyway? Rice explains that cool can be understand in terms of chora: an argumentative strategy in which different meanings are associated and placed in tension in order to produce discourse. Rather than choosing one meaning, the practitioner of chora uses all of them. Rice performs that here, discussing and describing various meanings of "cool," drawing from sources as diverse as McLuhan, Burroughs, and texts on jazz, hip-hop, and anthropology. Cool, therefore, is defined through association across several different and sometimes conflicting meanings. Rice does something similar with the date 1963, which functions as a touchstone across the entire book: 1963 is seen as the year that composition studies "earns its capital C" by extending beyond teaching lore to research and theory (p.12), but it is also the year that John F. Kennedy was assassinated and the March on Washington took place, as well as a seemingly endless list of other events in technology, culture, politics, and the arts. Like "cool," "1963" is defined associationally. On the one hand, this allows Rice to really demonstrate this notion of chora and provides a really interesting approach for laminating an associational argument. On the other hand, it means that the two tentpoles of the argument, "cool" and "1963," are forever indeterminate. I had trouble determining whether this framework actually constituted a rhetoric of cool, or whether "cool" just happened to be a term that is well analyzed through the rhetorical analysis afforded by approach; similarly, especially in the later chapters, it sometimes seemed to me that Rice was reaching when picking out still more events and examples from 1963, events and examples that could have been replaced by those pulled from earlier or later years.

Whatever you call it, Rice's framework has some real potential for analyzing new media texts, particularly highly collaborative and internetworked ones. At the same time, Rice tends to orient again and again to the composition classroom, and this is where I think he gets into some real trouble. For instance, he's very interested in examples such as Sprite's ReMix ad campaign and album covers, and he claims that a rhetoric of cool sheds new light on these practices -- practices that should be, but are not, examined in composition textbooks (p.107). But it's not like Sprite's ad campaign evolved in some dark cave and burst out on the scene fully-formed. Advertising, marketing, creative writing, music, and graphic design are separate fields, each with their own theorists, their own frameworks, and their own practices. This stuff isn't new, it's just traditionally been opaque to composition, and I'm not entirely convinced that compositionists should be expanding their field to cover these other fields. One, they're simply not equipped to do it in terms of theoretical and analytical tools or in terms of a deep disciplinary history, the way that these other fields and disciplines are. Two, doing so without a road map or clear linkage leads to a diffusion of the field, making composition more interdisciplinary than self-contained, and that destabilizes the field's arguments for separate standing and value. When Rice indicts the field for not focusing on images --

I make the distinction [between traditional rhetorical analysis and visual rhetorical analysis] because the pedagogical decision to not teach students how to work with imagery reflects not only an anti-visual ideological position but also a desire to use print in order to de-emphasize the existence of nonconventional or disruptive subject matter along with perceived nonconventional forms of writing (like images) (p.149)

-- he indicts composition teachers, who are spectacularly unequipped and untrained in performing such analyses, for not performing them, and ignores the well-equipped and well-trained instructors in graphic design whose students perform this sort of work routinely. Encouraging interdisciplinary partnerships or promoting more general courses in graphic design, marketing, and other areas might be more productive than trying to annex big unwieldy chunks of pedagogical territory from those fields.

Rice doesn't clearly articulate the limits of composition, but what he describes sounds like cultural studies rather than composition per se.

I'm also not convinced by Rice's characterization of composition theory. He tends to characterize it through examinations of textbooks -- and textbooks in any field or discipline tend to simplify theory to provide "training wheels" for new students. Just as an introductory physics textbook tends to focus on Newtonian physics rather than quantum physics, introductory comp textbooks tend to focus on rhetorical appeals, fallacies, and Toulmin structure; that doesn't mean that composition studies are forever stuck on these analytical terms. Quite the opposite!

Again, despite these criticisms, I encourage computers and writing folks to read the book. As I said, the framework of chora, appropriation, juxtaposition, commutation, nonlinearity, and imagery makes for a productive and interesting analytical framework for examining new media texts -- and, I think, other texts as well. As for the book's framing and pedagogical application, you've heard my piece; try it out and see what you think.

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Reading :: Ethnography Step by Step

Ethnography Step by Step
By David M. Fetterman


I've been really enjoying reading qualitative methods texts lately. On the hunt for another book, I spotted this one on the library shelves. It's part of the SAGE Applied Social Research Methods series, a very strong series for this type of book, and it's on ethnography, which I have always found to be very loosely defined methodologically. So why not give it a whirl?

I didn't regret it, but my world has not been turned upside down by this book. Ethnography is a big topic, and this slim book does a decent job of introducing it, but I didn't get a lot of new insights from it. Fetterman covers the basics in terms of describing rigor and validity in ethnographic terms, drawing the etic/emic distinction, overviewing interviewing techniques and other data collection techniques, and reviewing analysis techniques.

It's in the analysis chapter, by the way, that the methodological looseness of ethnography really shows. Fetterman lists analytical techniques such as "thinking," "triangulation," "patterns," and "key events" before going to more defined approaches such as maps, flowcharts, org charts, matrices, and content analysis. Fetterman also discusses "crystallization": a convergence of similarities that strike the ethnographer as relevant or important (p.101). And he adds here: "Every study has classic moments when everything falls into place. After months of thought and immersion in the culture, a special configuration gels" (p.101). As I implied, this orientation -- in which ethnography is seen ultimately as a road-to-Damascus moment in which opening oneself up to culture produces a crystallizing moment of insight -- engenders a methodological looseness. The truly rigorous work Fetterman describes serves to support such a moment of insight, but it is seen as useless without this moment of epiphany. (Lest I seem to be blowing this out of proportion, note that the next chapter is entitled "Recording the miracle.") I can see why Miles and Huberman's book on analysis made such a big splash.

For my particular interests, the most interesting and simultaneously out-of-date chapter was Chapter 4, which covered ethnographic equipment. Written in 1989, this chapter actually has a picture of a Toshiba laptop and talks glowingly about its "640K of memory, two disk drives, and a backlit supertwist LCD screen" (p.75). And the section on desktop computers speaks breathlessly of IBM PS/2s, with their 20MB hard drives. Wow.

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Don't buy that iPhone quite yet

$100 price drop on iPhones and iPods coming in the next two months | 9 to 5 Mac

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Remember the Milk

Although we've been using activeCollab for project management in the CWRL, I've been looking for an analogous space for personal task management. In particular, I was looking for a lightweight task manager that would allow the following:
  • tasks that can be listed all together or in projects, and sorted by date and project
  • a decent print format for tasks
  • tagging for separating projects
  • mobile access
The last point has become especially important to me since the last time I surveyed the landscape of project and task management systems. I now access the Internet regularly through my phone, which is with me almost constantly -- more so than the printouts I make for project management purposes.

After looking at several options, I settled on a task manager I've been hearing about for a while: Remember the Milk. Despite the name, it turned out to be just what I was looking for. The task management can be broken into separate lists (defaults include "Work" and "Personal"), but I lump everything under work (doesn't everyone?) and break out projects with the free tagging that is allowed for each task. The result is that a tagcloud shows all projects, with the size of the tag indicating the number of tasks remaining in that project. The tags hang next to each task, so I can print the screen and get a comprehensive list of tasks across all projects. (RTM's formatted printing, however, removes the tags.) Most importantly, the mobile interface (at m.rememberthemilk.com) is very clean and simple, similar to MySpace's mobile interface.

RTM was partially inspired by GMail. Unfortunately they don't appear to have a single quick-add natural language field like GCal does. But they do have Twitter and IM integration, so it may be that you can add tasks easily that way. I'll play with it over the next few days and see.

Friday, February 08, 2008

Smartphones on the rise

As part of the inexorable, massive shift from phone-as-voice-communication to phone-as-thin-client. Excerpt:
Record numbers of consumers are abandoning their basic cell phones for more-advanced models, according to the latest ChangeWave consumer cell phone survey. The January survey of 4,182 consumers tracked key market share changes affecting cell phone manufacturers and service providers alike.

Seismic Shift To Smartphones

Google Sets

Enter a few items, and Google Sets will try to predict other items that belong in that list. Fascinating. I don't yet know what this will be good for beyond invention, but there's got to be something.

Google Sets

Vista

My Intel-based MacBook dual-boots in OSX and Vista. Honestly, I hardly spend any time on the Vista side, but have been using it more for some Windows-only services. But I shudder every time I go in.

Why? I really can't put my finger on it. Partially it's the fact that the default mouse speed is too fast, so until I adjusted it, the pointer would just careen across the screen. Partially it's because Vista has retained some aspects of previous versions of Windows but updated others, so it feels like a mishmash rather than a well-integrated whole. Partially it's because of all the system noises, which to my ear sound self-promotional and needy. In any case, booting into Vista is like picking up a greasy Tupperware dish for me. Yes, I could spend some time washing the thing with lots of soap, but I'd really rather just throw the thing away.

I don't have this reaction with XP, which I regularly use in the labs. Anyone else using Vista? And what is your reaction?

"Douglas Merrill, the chief information officer for Google, shares 4 rules that will help you get it together"

That's the subtitle of a Men's Health article. The interview reads like GTD filtered through Google Apps. For instance, here's one tip:

2. Swap filing cabinets for scaffolds.The traditional approach to organization involves putting things in folders, either manila or electronic. Tax receipts go here, mortgage information goes there, investment advice gets put on that pile, vacation ideas on that stack, etc. While this works for a short time, eventually we end up with cluttered offices and hard-drives full of information that’s neither accessible nor useful.

“There’s a common perception that organization is innate and that it looks the same for everyone,” says Merrill, sipping from a bottle of—what else?—SmartWater. “Both of these assertions are false. Organization is learned, and it’s learned in a way that’s special to you. For me to cram you into the traditional filing-cabinet model is a disservice. A much richer way of helping organize someone is to give them a set of tools that can be personalized.”

Merrill calls these tools “scaffolds” and encourages us to think of the information we’re accumulating as an ever-expanding building. This scaffolding represents the means for quickly gaining access to any floor or room. It’s your network of virtual assistants or, to continue the analogy, ironworkers.

Merrill has wrapped 7 (that number again) scaffolds around his world. Naturally, they’re all Google products and include: Calendar, Notebook, Reader, Documents/Spreadsheets, Gmail, Gadgets and iGoogle. (If you want to scaffold your life similarly, they’re all available for free at google.com.)

Just think how organized Merrill could be if Google were to come out with its rumored project management system.

The World's Most Organized Man: Douglas Merrill, the chief information officer for Google, shares 4 rules that will help you get it together

Thursday, February 07, 2008

Google phone prototype next week

Time for Google and its partners to show their hand. And Android will be on the market this year, thanks to T-Mobile:
Deutsche Telekom's (DTEGn.DE: Quote, Profile, Research) T-Mobile and Taiwan's High Tech Computer Corp. (HTC) (2498.TW: Quote, Profile, Research) have said that they plan to offer phones based on the open-source Android software platform this year.
ARM to show Google phone prototype next week: source | Reuters

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Flock friends MySpace

Thanks to the new MySpace Developer Platform, the social browser Flock will soon support MySpace the same way it supports Facebook, Twitter, and Flickr. Yet another site that I won't have to log into on a daily basis anymore.

» Bebo buyout rumor; Flock friends MySpace; Wikinvest and Dealipedia | The Social Web | ZDNet.com

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An open-access manifesto and a response

Anne Galloway takes danah boyd to task over how to resist closed-access publishing. This is a debate that has been touched upon at KairosNews and other computers-and-composition venues.

Purse Lip Square Jaw: Boycott? I think not.

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God-o-Meter

How much are candidates talking about God? Here's the answer, and in some cases, it's surprising. What I like about it is that the candidates' heads are arrayed on the scale and you can click the heads for the latest rating and news. The headshots remind me of the top left corner of classic Marvel comics; it's like a Marvel Team-Up for the elections.

God-o-Meter - A scientific measure of God-talk in the elections

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Google Spreadsheets now offers forms

So if you want to conduct a survey, you can have everyone fill out a form and the information is automagically entered into your spreadsheet. You still control the spreadsheet. Doing this gives Google Apps some light Access-like capability, positioning it to compete against Access and online analogs such as Blist for the low-end user. Oh, and it also threatens services such as SurveyMonkey.

Official Google Docs Blog: Stop sharing spreadsheets, start collecting information

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Google Apps Team Edition

Responding to the fears of IT in large organizations, Google makes Google Apps available for everyone sharing an email domain. They see this as a way to beef up security while spreading the word about cloud computing:
With Team Edition anyone can open an account and start using the apps with anyone within the organization. For instance, a group working on a team project could use Google Apps Team Edition and be able to access the shared documents from any computer over the Internet.

"Google Apps Team Edition is another on ramp" to Web-hosted apps, Milo said. "They are one more way for businesses to get comfortable with computing in the cloud and anywhere, any time access to critical information."
Google Apps Team Edition aims to move companies to the cloud | Tech news blog - CNET News.com

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Wednesday, February 06, 2008

Is there anything they can't do?

Recently I've pointed to stories of cellphones being used to track traffic flow, transfer funds, and open public toilets. Now this.

Smart Mobs » Blog Archive » Cellphones to detect dirty bombs?

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Tuesday, February 05, 2008

Google’s Android Is Already Delayed

Not an auspicious beginning.

Google’s Android Is Already Delayed

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The Register looks at Android

... and turns up some obstacles to adoption. Including this:
Google suggests a minimum specification of a 200MHz ARM9, with 64Mb RAM and 64Mb Flash. We all know what minimum specs mean
Google Android - a sneak preview | Reg Developer

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This says something about mobile phone use in Finland

SMS opens public toilets in Finland - Boing Boing

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New Opera Mobile is out

Version 9.5. I'm going to download it right now. Opera has improved tremendously over the last year, and it finally has features such as tabbed browsing and copy-and-paste.

Oops (9:08am): That's Opera Mobile, for smart phones. I'm using Opera Mini because my phone (Samsung A900M) is not considered all that smart.

Opera unleashes innovative technology in latest mobile Web browser — Opera Mobile 9.5

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Blist

Blist, the Flash-based social database builder, had its beta launch last week. In a nutshell, it's an attractively designed database along the lines of MS Access, surprisingly complex for a web app, but still fairly easy to use. As with other web apps, this one allows you to build social databases, review others' databases, etc.

Unfortunately, it looks like the dashboard and discover features are not yet active, so we only get a dummy view to hint at what sorts of blists might be developed: a to do blist, two lists of target VCs, a recipe blist. There's a difference between database-as-container, database-as-application, and database-as-set-of-data, and it's unclear which of these will really take off or how they will be separated and rated.

Nevertheless, this really has been a missing piece in online office tools. If you can get over having your databases posted online, it may be a good Access competitor. And the Flash interface will go well with Buzzword and other Flash-based apps.

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Monday, February 04, 2008

Scoble on Google, Microsoft, and Yahoo

He doesn't think Google actually cares about a Microsoft-Yahoo merger, it just wants to slow things down. Google isn't taking its eye off the most important ball:
Every month longer that this deal takes is tens of millions in Google’s pockets. Why? Well, the real race today isn’t for search. Isn’t for email. Isn’t for IM. It’s for ownership of your mobile phone.
I concur for the most part. The mobile phone is a cheap, internetworked platform that is being adopted globally at a furious rate. Microsoft is stuck supporting its legacy OS for PCs, while Google is putting together an OS and apps for a platform that will be in everyone's pockets. Meanwhile, no one is in love with Windows Mobile.

What you all are missing about Google « Scobleizer — Tech geek blogger

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Sunday, February 03, 2008

EETimes.com analyzes the Open Handset Alliance for clues about the gPhone

Interesting stuff, though it reaches at times. Take this section:

The mobile Opera Mini 4 browser has just been released, to rave reviews. This seems to be just the ticket the GPhone could use as its killer app, since Opera Mini 4 is optimized for quicker scrolling, navigation, and page rendering on mobile handsets.

However, Opera is not an Open Handset Alliance member. Still, that's not necessarily an impediment to the GPhone's adoption of the browser. Consider than an Opera spokesperson coyly refused to tell ZDNet whether the company has been approached to join the Alliance, and added that Opera is "very close to Google."

Sure, but Opera's default search is still Yahoo. On the other hand, if Microsoft buys Yahoo, I imagine Opera will run quickly from that deal. Google is the obvious alternate, and perhaps the Opera folks will find it useful to cozy up to them now without officially making a deal.

EETimes.com - Inside the gPhone: What to expect from Google's Android alliance

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Wednesday, January 30, 2008

Spatializing your calendar

Mashups: Show GCal Events on Google Maps

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Robots learning all our vices

Not only do they kill, now they lie too.

Robots Learn To Lie

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Finally

When this officially rolls out, it will cut out about half of my remaining MS Word use.

Google Docs Offline Access

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Sprout: The Online WYSIWYG Editor for Flash

I said a couple of years ago that the coming thing would be easy, amateur-oriented end-user programming.  We're starting to see RIA apps that deliver on that promise. Sprout may be one: An online WYSIWYG editor for Flash.

Sprout: The Online WYSIWYG Editor for Flash

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ControlC

Yet another basic function from desktop OS is turned into a web service. Social copy-and-paste?
ControlC is an interesting new site that takes normal copy and pasting (Ctrl-C) and runs it through a web service.

At its most basic, after you create an account and install the software, any time you hit Ctrl-C, the information is saved to the ControlC website as well as your local clipboard, as simple text or as a URL link if what you’ve copied is a link.
I'm still trying to decide if this is clever or not.
ControlC: Turning Cut & Paste Into A Web Service

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Monday, January 28, 2008

Huddle

A new Basecamp competitor with Facebook integration. It handles MS Office documents via integration with appropriate web-based office tools.

Huddle uses new apps and Facebook to take on Basecamp

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Saturday, January 26, 2008

Reading :: The Pinball Effect

The Pinball Effect: How Renaissance Water Gardens Made Carburetor Possible - and Other Journeys
by James Burke


When I was a kid, I was fascinated by James Burke's Connections series, in which he would trace causal historical connections among apparently unrelated things. The invention of X would make Y possible, leading to Z, and suddenly it would be so clear that if it weren't for water gardens, we wouldn't have the carburetor.

That sort of causal tracing is a lot of fun when you're a teenager, watching an hour-long PBS special and learning little pieces of history. So when I received Burke's The Pinball Effect for Christmas, I figured I would have just as much fun with this piece of light reading. Unfortunately, it doesn't work so well -- whether it's because I'm older and wider-read or because a book-length treatment makes the flaws more obvious, I'm not sure which. In any case, Burke emphasizes that everything is connected and that we can dig up all sorts of surprising connections between given products, ideas, and inventions. He works these connections in various ways: showing how three unrelated products emerged from the same point, demonstrating how one invention a few centuries ago led to an entirely different solution in this one, etc. etc. The problem is that after a few chapters, the game becomes pretty obvious and we begin to suspect that we can connect pretty much anything to anything else if there are enough intervening steps. The book quickly loses its ability to surprise or delight.


On the other hand, Amazon gives it four stars. Check out their reviews and, if the book sounds interesting, don't hesitate to check it out.

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Thursday, January 24, 2008

WAVE 4 is out

WAVE, one of the leading accessibility checkers, has a new beta version.

WebAIM: Blog - Introducing WAVE 4.0

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Exigence and experience

Jeff Jarvis, reporting from Davos, notices an interesting rhetorical difference between Bono and Al Gore:
Indeed, Bono is better at telling his story and making his point. Gore spent too many years trying to get sound bites on TV. For example: “The single thing that reminds us that we are all in this together is the planet.” (to which Friedman nods enthusiastically and seriously, as if this were profound). Gore hits the same points with different words again and again, not knowing which will stick so he keeps throwing. Bono, instead, tells a story.
BuzzMachine » Blog Archive » Davos08: Bono and Gore

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Monday, January 21, 2008

Israel's electric cars to be sold on the cellphone model

Israel is going to support electric cars in a big way. Necessity is the mother of all invention: Israel doesn't have significant oil production. But here's the intriguing thing about the approach: the model.
The idea, said Shai Agassi, 39, the software entrepreneur behind the new company, is to sell electric car transportation on the model of the cellphone. Purchasers get subsidized hardware — the car — and pay a monthly fee for expected mileage, like minutes on a cellphone plan, eliminating concerns about the fluctuating price of gasoline.
Israel Is Set to Promote the Use of Electric Cars - New York Times

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Packet death

My flagger sent me this NYT article on Japan's boom of novels written via text messaging. Five of the top ten books in Japan right now were written via SMS, "mostly love stories written in the short sentences characteristic of text messaging but containing little of the plotting or character development found in traditional novels." These sorts of novels have really taken off, partially because of the incredible penetration of mobile tech in Japan, partially because of mass transportation causing blocks of constrained free time, and partially because texting is unlimited:
The boom appeared to have been fueled by a development having nothing to do with culture or novels but by cellphone companies’ decision to offer unlimited transmission of packet data, like text-messaging, as part of flat monthly rates. The largest provider, Docomo, began offering this service in mid-2004.

“Their cellphone bills were easily reaching $1,000, so many people experienced what they called ‘packet death,’ and you wouldn’t hear from them for a while,” said Shigeru Matsushima, an editor who oversees the book uploading site at Starts Publishing, a leader in republishing cellphone novels.
"Packet death." I love that. And I wonder how things would change here in the US if packet data were made unlimited at no extra fee. (Currently I pay Sprint, supposedly the worst US mobile service provider, an extra monthly fee for unlimited SMS and data.)

Thumbs Race as Japan’s Best Sellers Go Cellular - New York Times

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Reading :: Writing Workplace Cultures

Writing Workplace Cultures: An Archaeology of Professional Writing
by Jim Henry


Jim Henry's book Writing Workplace Cultures, published in 2000, has been on my list of books to read for a while. Henry's book is based on 83 workplace writing ethnographies, primarily autoethnographies, conducted during seven consecutive springs by masters' students in Henry's Cultures of Professional Writing course. The students in turn served as Henry's research subjects. Relying on Foucault's Archaeology of Knowledge, Henry sees these autoethnographies as "shards":
This book seeks to support researchers and writers at other sites by displaying the shards collected over seven years of research, in the hope that these shards can be compared to those of other digs and that alternative unities can take form in other settings. To support such comparisons, I extend the narratological readings of student writers above to demonstrate readings that trace discursive contours of subjectivity, as discourses shape writers' schooling, professional writing backgrounds, organizational sites of work, and workplace cultures. (p.25)
Henry demonstrates the similarities and differences across ethnographies along several different categories, using tables to compare writers' skills (p.73), writers' status (p.75), kinds of writing (p.95), multiple discourses (p.99), and so forth. Many of these have to do with the question of symbolic-analytic work, or knowledge work (p.115) -- and for that reason I wish I had read this book a couple of years ago. Henry has some interesting meditations on symbolic-analytic work, based on the many stories that his students brought back from workplaces.

So the project is a really interesting one, broad in scope, and forming a sort of meta-analysis of the 83 autoethnographies and ethnographies performed by Henry's students. As a meditation on these narratives brought back by the students, it's a good read. But it has two limitations that make me unsure how much I'll use it in my own research and teaching.

The first limitation is methodological. The range of studies -- 83 -- is great. And the focus on workplace cultures is laudable. But these 83 studies are after all performed during a regular semester by MA students who are otherwise untrained for qualitative research. Henry doesn't go into how he trained them to collect and analyze data, to code, or to triangulate; he talks only briefly about their research designs, which sound pretty unstructured. So it's unclear how rigorous the individual studies were or how deeply the analysis was affected by class discussion and other influences. Consequently, it's difficult to determine how comparable these studies are, and without a reference point for comparison, how can a meta-analysis be reliably conducted?

The second limitation is in claims. Henry does analyze the 83 narratives along a number of axes. But the metanarrative -- the grand story that should emerge from these narratives -- is elusive. Perhaps it is because Henry covers so much ground, but I had a hard time discerning a concrete takeaway from this book that was significantly different from common knowledge in workplace writing studies. Even Henry's implications chapter works over well-worn bromides such as the notion that autoethnographies have power "for heightening collective consciousness among all of us who convey fundamental philosophies about writing subjects through the very conceptualization of courses" (p.167) and "part of our work in intervening in cultural reproduction should entail our working with these writers to probe how such writerly subjectivities take form as part of a professional class" (p.168). Henry conducted an 83-study meta-analysis, something unheard-of in writing studies, and theoretically this unique study should have allowed him to generate and support claims that no one else can. I wonder if this has to do with the methodological problem: If these really were relatively untrained qualitative researchers, conducting relatively undesigned studies, working with categories generated from class discussion, perhaps new and grounded insights were simply not being generated.

Despite these limitations, Writing Workplace Cultures is still a groundbreaking book, and I would love to see something like this done with more developed studies -- dissertations, perhaps.

You heard it here first

Last week I suggested that someone take a page from the new MacBook Air commercials, develop a laptop sleeve that looks like a manila envelope, and give me part of the profits. Well, I haven't seen any profits, but apparently someone has implemented this idea. Fake Steve Jobs is not going to take this lying down.

The Secret Diary of Steve Jobs: Warning: This is not an authorized Apple product.

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The evolution of social networks

Brian McConnell gives a short history.

Social Networks, from the 80s to the 00s - GigaOM

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Nokia To Invest In Facebook?

I guess this makes sense since Jaiku is still in the Google holding pen and will remain there for who knows how long.

Nokia To Invest In Facebook?

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Friday, January 18, 2008

Reading :: Composing Research

Composing Research: A Contextualist Paradigm for Rhetoric and Composition
By Cindy Johanek


When I was working on my PhD, in 1994-1999, one of the big points of contention in writing studies (rhetoric and composition, professional communication, business communication) was the issue of research methods. Well, maybe "big" isn't the right word, since rhet-comp folks were not (and still are not) generally trained very deeply in empirical research methods, and the studies in question were often not well designed and/or came from outside the field. In any case, we had just left the 1980s, when Carnegie-Mellon's alliance with cognitive psychologists yielded several studies using think-aloud protocols and experiments, and entered the 1990s, when compositionists discovered qualitative research methods such as ethnography. The methodological discussions, sometimes characterized as "wars" (although I think wars tend to be larger and bloodier), were partially about the warrants, epistemologies, and theoretical frameworks that the field would accept. In any case, we had reached a sort of detente by the time I began my dissertation, and in 1998 I was able to characterize my work-in-progress as a "mixed-methods" approach, one that "transcended" the "quantitative-qualitative divide."

In 1998, coincidentally, Cindy Johanek went on the market with an award-winning dissertation in hand, one that examined the state of research in composition. Johanek, who studied psychology as an undergraduate, had been surprised in graduate school by the way quantitative research was negatively characterized in her English graduate courses and how qualitative research was valorized with thin justification. In response, her dissertation -- which eventually became the book Composing Research -- examined the state of research, took arguments against empirical composition research to task, and argued for a "contextualist paradigm" for rhet-comp research.

Like me, Johanek characterized her work as transcending the quantitative-qualitative divide. Unlike me, she didn't just roll her eyes when people made disparaging and ignorant remarks about research. Rather, she really took these arguments to heart, even comparing them to bigotry in one analogy (pp.108-109). Aghast at the number of "studies" based on anecdotal evidence, she determined to lay out the case for principled research that begins, not with methods or methodologies, but with context (p.108). "We have fallen into an odd, unbalanced rhetorical stance that comes from the stories we tell," she charges, "stories that appeal heavily to audience emotions but stories that are also uniquely personal to the writer" (p.110).

The heart of the book, more or less, is a table on p.112: "A contextualist research paradigm for rhetoric and composition." This heuristic contains several questions that researchers should ask themselves, with the x-axis representing rhetorical issues and the y-axis representing research issues. This heuristic (I'm not sure I would call it a paradigm) should prove useful to new composition researchers who are trying to work through the beginning stages of a research project, conceived as an argument to a particular audience.

I very much wanted to like this book, but I couldn't find anything terribly solid to hold onto; the argument did not seem to be strongly stated or signposted, or perhaps the text wandered. In addition, other things bothered me.

First, qualitative research gets short shrift here, I think. Judging from the marginal notes that someone penciled in the library's copy of this book, I'm not the only one: next to an evaluation of a study on p.186, they wrote "qualitative [does not equal] anecdotal!" Yes: even though Johanek mentions qualitative research once or twice, in places such as this one, she seems to be equating qualitative research with anecdotal research, and doesn't mention -- leave alone examine -- qualitative methods such as case studies, grounded theory, or discourse analysis (she mentions ethnography in passing). On the other hand, she demonstrates how to set up a quasi-experiment and calculate standard deviation.

Johanek also writes a diatribe against MLA citation style in Ch.7, which I found even less convincing that Charles Bazerman's argument against APA style. It's a little outdated too, from my perspective, since tech comm journals are moving toward APA and Written Communication also uses it.

Finally, she complains about the inadequate textbooks designed to train composition researchers. I can certainly understand this, but look at the amazing surplus of good research texts in related fields, such as education. These are mostly quite applicable to the research we do in comp-rhet. Johanek curses the darkness, while I have preferred to light a candle (see my recent reviews of qualitative research texts).

So here's the question: Do you use Johanek's book in your graduate qualitative research course? I considered it, but in the end decided not to. Not only does it have a short shelf life, it also portrays the field's research too narrowly and dichotomously. I might, however, photocopy that matrix and pass it out.

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Thursday, January 17, 2008

Reading :: Designing Qualitative Research

Designing Qualitative Research
By Catherine Marshall, Gretchen B. Rossman


I just finished reviewing Maxwell's Qualitative Research Design, and here I am reviewing Designing Qualitative Research. I suppose there's a finite number of titles you can give to this sort of text. At any rate, Designing Qualitative Research is a fine book, but suffers from comparison to Maxwell's more economical and clearly organized text.

Not that Designing Qualitative Research is a monster text, by any means. The body is only 152 pages (Maxwell's is 115). But whereas Maxwell's book was an overview of principles, Marshall and Rossman's book gets into more details about discrete qualitative research approaches as well as details about data collection and analysis. At present I'm on the fence about whether this is a better approach: I think that a student could design a reasonable study solely based on what s/he learns from this book, a claim that I couldn't make for Maxwell's book, but the discussions are necessarily quite constrained.

Like Maxwell, Marshall and Rossman settle on developing a research proposal as the objective readers should accomplish. But unlike Maxwell, Marshall and Rossman use the generic sections of the research proposal as an organizing scheme for the book: the chapters roughly correspond to these major sections. The advantage of this organizational scheme is that it puts the nascent argument front and center, really demonstrating that research design is an argument. But that's not as big an advantage as it sounds; a research argument has to underlie the design, and breaking the text into proposal sections results in segmenting that argument. I'd have to work around this if I were to use this text in my grad class.

Pragmatically, Marshall and Rossman include a welcome chapter on managing time and resources -- something that many QR texts don't address -- and a chapter on defending qualitative research. In addition, they use many, many vignettes throughout the chapters to illustrate the concepts they are trying to teach. These features make the book easy to follow and, I imagine, easy to apply for graduate students and advanced undergrads.

Overall, this book is a solid entry. I don't think I will use it in one of my classes (I still like Creswell), but if I were asked to do so, I would be happy to use it.

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Reading :: Qualitative Research Design

Qualitative Research Design: An Interactive Approach
By Joseph A. Maxwell


I've been meaning to read Qualitative Research Design for some time. Not only have I seen it cited, students of mine have recommended it to me as a good introductory book for grad courses in qualitative research (I usually use one of Creswell's books). So I finally got to it over the break. And I'm glad I did. The book isn't comprehensive by any means, but it's a good, solid, compact, clearly written discussion of how to design a qualitative research study.

The book was written in 1996 [Note: The above Amazon link is to the second edition, published in 2004], back when qualitative methods were less accepted in the social sciences, so Maxwell spends portions of each chapter discussing how to argue for qualitative research designs to skeptical audiences. This gets a little wearying. But he also lays out the basic components -- purposes, conceptual context, research questions, methods, and validity (p.5) -- and methodically goes through these components and their relationships. He also includes solid, cumulative exercises in each chapter, something that should benefit students at undergrad and grad levels. (The exercises should also help scholars who are reading up on qualitative research for the first time, and cumulatively they lead to a developed QR project.)

The chapter on methods is a bit thin, but I think that's by design. It's not feasible to go into much depth on the basic methods, so we get a high-level overview with cursory descriptions of data collection and analysis methods; readers will have to look elsewhere for descriptions detailed enough to actually implement a study. Fortunately, Maxwell recommends texts for us to read on these issues, particularly Miles and Huberman's excellent text on qualitative analysis.

The final chapter is on research proposals, and Maxwell reminds us here of what I always like to tell my students: your research design is an argument, and you need to be able to identify your claims and demonstrate how your research decisions will support those claims. While being sensitive to the differences of proposals in different fields and written to different agencies, Maxwell gives us good advice and includes a sample proposal.

Finally, Maxwell provides an appendix of recommended resources for those who want to read further.

Overall, a really impressive text. I borrowed this one from the library, but now I'll have to buy my own copy.

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Wednesday, January 16, 2008

How to make money

You've seen the new Macintosh Air commercial, in which the astonishingly thin laptop is pulled out of a manila envelope? Manufacture a padded laptop case for the Air that looks like that manila envelope. Post pictures to BoingBoing. Create some Machead buzz. Cease manufacture after six months. Give me a small percentage of the profits.

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Reminder: JBTC special issue on social software

Just a reminder that I'll be editing a JBTC special issue on social software. See the cfp. No proposal necessary, inquiries welcome, full manuscripts due May 1. An article in this special issue could make your career and bring you universal acclaim. No pressure.

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Microsoft's supposed patent on physiological monitoring

According to one report, Microsoft has submitted a patent application for a system to monitor the physiological state of users in order to help them.
Microsoft submitted a patent application in the US for a “unique monitoring system” that could link workers to their computers. Wireless sensors could read “heart rate, galvanic skin response, EMG, brain signals, respiration rate, body temperature, movement facial movements, facial expressions and blood pressure”, the application states.

The system could also “automatically detect frustration or stress in the user” and “offer and provide assistance accordingly”. Physical changes to an employee would be matched to an individual psychological profile based on a worker’s weight, age and health. If the system picked up an increase in heart rate or facial expressions suggestive of stress or frustration, it would tell management that he needed help.
I have no idea how true this report is (it sounds fishy and, even if true, unworkable in practice). But the reason we pick up on it, and the reason Drudge gave it a red link last night, is that it just sounds like Microsoft: centrally administrated, intrusive, oriented toward "helping" people before they ask or even if they don't plan to ask. It's Clippy the helpful paperclip, but this time he doesn't just monitor your software activities, he monitors your physiological state. And this time he doesn't just interrupt your work, he asks your boss to intercede. Or if you want a more recent analogy, it's like Vista's security feature, constantly asking if you want to allow or deny an action.

Microsoft seeks patent for office 'spy' software - Times Online

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State of the mobile phone industry

It's remarkably positive, with enormous growth in all sectors. In South Korea, users replace phones every six months, coinciding with fall and spring fashions. In Britain, young urban professionals are increasingly obtaining two phones each. In Japan, mobile internet access is close to overtaking PC-based internet access. And in Australia, SMS is reported to be as addictive as smoking -- and globally, it is taking its place in the set of media available to users, with its own usage expectations:
And why is SMS text messaging so addictive? it is the most discrete (secret) form of communication and it is also the fastest way to communicate. It is preferred by kids in school attempting to cheat in class to busy business executives who need something more powerful than wireless email on a Blackberry. A May 2007 survey by 160 Characters found that 84% of active users of SMS text messaging expect a reply within 5 minutes !!! On email we're happy to get a reply within 24 hours. On voicemail who knows if we ever get a reply. Like we've reported, even the Finnish Prime Minister says on his voicemail recording, don't leave me voicemail, send me SMS. Or how about the Finnish libraries who send alerts via SMS and the Finnish dentists who replace cancelled appointments via SMS. One in five London car drivers pays the congestion charge by mobile phone using SMS text messaging. One in two Helsinki public transportation user pay for the single tram tickets using SMS text messaging. Or the heavy users, 10% of British students thumb out 100 SMS text messages per day - in South Korea 30% of students average 100 SMS text messages sent per day. What is the global average? 2.6 SMS messages sent per day. The leading countries, Singapore users average 12 per day and phone owners in the Philippines are the world leaders averaging 15 SMS sent per day. Even laggard USA is following in lock-step with this growth curve and now USA cellphone owners average over 1 SMS sent per day. (My emphasis)
Besides Huatong Sun, no one in writing studies appears to be studying SMS use in earnest. That has to change.
Communities Dominate Brands: When there is a mobile phone for half the planet: Understanding the biggest technology

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Reading :: Group Cognition

Group Cognition: Computer Support for Building Collaborative Knowledge
By Gerry Stahl


Group Cognition is a perplexing book. The fourth book in MIT Press' Acting with Technology series, it focuses on the topic of computer support for building collaborative knowledge, drawing largely from the literature of computer-supported cooperative learning (CSCL). As Stahl explains in the introduction, the book represents his journey over a decade of CSCL research as he came to see individual cognition as a secondary effect of group cognition, and CSCL as a way to help support, improve, collaborate, and transform individual cognition. So far so good -- I'm interested in this issue as well, and so are many others in CSCW and related fields.

What makes the book perplexing is that the chapters are based on Stahl's published research and talks over the past decade, and they appear to be only partialy revised. So we get a chronological evolution of Stahl's thinking, research, and methodologies, but they are not well framed, so it's difficult to tell what Stahl's current arguments are and how the previous arguments fit into them. Since the evolution is quite visible -- Stahl starts with rule-based modeling and ends up with a distributionist understanding of CSCL demonstrated through conversation analysis -- the book really needs more framing than it has for us to avoid becoming lost.

At one point in Ch.6, Stahl explains that this approach is not accidental: "In this draft of the chapter (still not considered a final static document but a recapitulation from one particular moment in an ongoing process), I am trying to narrate a story about how theory and practice have been comingled in our research" (p.132). Whatever the merits of this approach, it makes it difficult for us to sort out which claims are still operative, what claims aren't, and when they've decayed. It's, in a word, slippery.

Let me see if I can make it less slippery. From what I can piece together, Stahl discovered two things -- the sociocultural perspective and Conversation Analysis -- partway through the decade of research under discussion. He now wants to tell everyone in CSCL about these two things, and he spends a lot of time in the later chapters unravelling conversations syllable by syllable in the manner of conversation analysts. The portion of the book before this epiphany is primarily about modeling CSCL without a sociocultural theoretical framework. The portion after the epiphany involves applying an activity theory-based framework and CA to several studies, but it's a straight application without much theoretical or methodological development. In addition, the later chapters tend to go over the same short piece of dialogue multiple times.

If you have a CSCL background, you might find Stahl's journey to be useful. If you're familiar with CA and sociocultural theory, though, I don't think you'll turn up many new insights.

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Monday, January 14, 2008

Olympics rule against cyborg

Amputee Barred From Olympics - New York Times

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Reading :: The Devil's Highway

The Devil's Highway: A True Story
By Luis Alberto Urrea


The Devil's Highway is this year's First Year Forum book at the University of Texas, meaning that every introductory Rhetoric and Writing course uses it. The book, a Pulitzer Prize finalist, tells the true story of a disastrous border crossing in Arizona in which 26 men attempted to walk across the desert to a US town. Only 12 made it.

The story is compelling, well researched, and meant to help readers think through the issue of border policy. Unfortunately, the book's prose is less compelling. The author, not content with a gripping story, continually looks for ways to infuse supernatural and religious symbolism into the book whether it fits or not. Here, for instance, he makes a big deal of the fact that one procurer is named Moses and the desert guide is named Jesus:
He has another alias, too. His boyhood nickname among friends was sometimes Chuy, the diminuitive of "Jesus."

This is his true name: Jesus.

Jesus led the walkers gathered by Moses into the desert called Desolation.

Jesus had the inevitable birthday of December 25. (p.68)
It's like the book was ghostwritten by John Stossel. Not only do these dramatic paragraph breaks make the book longer, they impair the storytelling, distracting from the very real tragedy. Like a cook who can't resist one more grind of pepper, Urrea relentlessly looks for symbolism and tries to tell a quasireligious overstory when just one story would do. And unfortunately this immoderation made me wonder how much I could trust his descriptions. Were things in Veracruz or Sorona as bleak as his prose suggests, or was he just laying it on as in the passage above?

Similarly, the conclusions he draws are troubling. Urrea condemns border policy as insane and unworkable, but in the Reading Group Notes at the end of the book, he admits that he has no answer to the problem. Intractable problems shared by multiple interests, of course, tend to lead to fragmented public policy. The closest Urrea comes to an answer is when he argues that illegal immigration helps the US economically, implying that the borders should not be vigilantly maintained. The argument, however, is entirely economic -- no discussion of how maintaining a permanent, permanently vulnerable underclass of noncitizens affects a working democracy built on principles of equality, or on how an open border policy disproportionately affects certain states, counties, industries, landowners, or workers in particular market segments.

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