For the last couple of years, I've presented at South by Southwest Interactive on aspects of loosely organized work. This year, I'm going to try something different. I've proposed a panel with Mark Zachry (University of Washington) and Bill Hart-Davidson and Liza Potts (both now at Michigan State).
The panel is called "Bizarre User Behavior and How to Explain It." In a nutshell, we'll be talking about various examples of user behavior that, at first glance, seems completely counterintuitive to interaction designers. Why does it happen? How can designers anticipate it, understand it, and work with users to better address their needs?
The four of us have some truly bizarre stories to share, and, I think, some very useful advice for designers as well. Please consider clicking through and voting for the panel!