Last month I was honored to present a keynote at the Research Group on Collaborative Spaces 5th RGCS Symposium, which focused on collaborative practices, workplaces and communities during the COVID-19 crisis.
Most of the audience knew me from my coworking research, but I wanted to provide a broader picture of the work and collaboration trends over the past half-century and how they contributed to the unique tensions we see during the present crisis. That meant drawing on various strands of research to identify four changes in work—and how those changes have created winners and losers during COVID.