The Power of Intuition: How to Use Your Gut Feelings to Make Better Decisions at Work
By Gary Klein
Over ten years ago, I reviewed Klein's Sources of Power, in which he discusses decision-making in high-pressure situations (by firefighters, soldiers, neonatal nurses, etc.). Klein had expected that under pressure, decision-makers would identify two potential courses of action, compare them, then select one. Instead, he discovered that they typically only thought about one course of action, quickly modified it by modeling it mentally based on their previous experiences, then took it. He began discussing this process under the heading of intuition, which he defines as "the way we translate our experience into action" (p.xiv, his emphasis)
This book builds on that notion of insight—and uses many of the same studies for grounding. Here, Klein is addressing professionals (and especially managers) who want to build intuition at work. How is it built? How can you apply it? How do you safeguard it so that your team can act on it? Drawing on his experience in teaching intuition, Klein identifies principles for developing intuition and using it to lead effectively. He does this with plentiful examples from research and consulting, but he also offers several decision-making exercises (DMX) and discusses how to build your own DMXes to help prepare your own teams.
If you're interested in improving your decision-making skills in specific activities—or those of your team—take a look.
Wednesday, January 10, 2018
Reading :: The Entrepreneurial State
The Entrepreneurial State: Debunking Public vs. Private Sector Myths
By Mariana Mazzucado
A colleague recommended that I pick up this book, which was declared a Financial Times best book of the year. The book argues that, despite "the pervasive myth that the state is a laggard, bureaucratic apparatus at odds with a dynamic private sector," in reality "the state is, and has been, our boldest and most valuable innovator" (back cover). But because of this myth, the US government in particular has been disinvesting from innovation, with potentially negative consequences.
The book is closely argued and I'm sure it's very convincing. Yet I have very few notes in it, primarily because the thesis does not seem that radical or interesting to me. Yes, the State funds a lot of different innovation projects—including basic research in universities, innovation networks, and entrepreneurship training—and in doing so, takes many risks that would not otherwise be taken on by the private sector. I've seen plenty of examples, especially in my ongoing work with IC2.
If you do find that thesis to be radical or interesting, however, do take a look at the book. Mazzucato does a nice job of laying out specific claims and substantiating them with both hard numbers and specific case studies.
By Mariana Mazzucado
A colleague recommended that I pick up this book, which was declared a Financial Times best book of the year. The book argues that, despite "the pervasive myth that the state is a laggard, bureaucratic apparatus at odds with a dynamic private sector," in reality "the state is, and has been, our boldest and most valuable innovator" (back cover). But because of this myth, the US government in particular has been disinvesting from innovation, with potentially negative consequences.
The book is closely argued and I'm sure it's very convincing. Yet I have very few notes in it, primarily because the thesis does not seem that radical or interesting to me. Yes, the State funds a lot of different innovation projects—including basic research in universities, innovation networks, and entrepreneurship training—and in doing so, takes many risks that would not otherwise be taken on by the private sector. I've seen plenty of examples, especially in my ongoing work with IC2.
If you do find that thesis to be radical or interesting, however, do take a look at the book. Mazzucato does a nice job of laying out specific claims and substantiating them with both hard numbers and specific case studies.
Reading :: Aphasia and Related Neurogenic Language Disorders
Aphasia and Related Neurogenic Language Disorders (Third Edition)
Edited by Leonard L. LaPointe
This collection overviews different kinds of aphasia (e.g., Broca's, Wernicke's) and related disorders (dementia, traumatic brain injury) as well as related issues (functional neuroimaging; social and life approaches to intervention; pragmatics). The scope is large, but less focused on diagnosis and therapy than other aphasia books I've recently read. I won't treat the book exhaustively, but I'll pull out some interesting parts from the chapters.
The book starts with LaPointe's chapter "Foundations: Adaptation, accommodation, and Aristos," which describes how people acquire aphasia, what it is, and how people react to it. Crucially, LaPointe says (quoting MacKenzie Buck), aphasia is a "family disease": some argue that "the social context, especially the family, must be an integral part of the condition" (p.5). Drawing on Morse and Johnson's 1991 ethnography, LaPointe describes stages in the illness experience (p.7), including the family and identity dynamics at play in diagnosing, compensating for, and accepting aphasia (pp.8-11).
Along these lines, in her chapter "Social and Life Participation Approaches to Aphasia Intervention," Roberta J. Elman overviews the work on social approaches in the 1980s and 1990s, quoting an earlier LaPointe publication to argue that we need a "sociology of aphasia" (p.41). One practical approach is the "life participation approach to aphasia (LPAA)," in which "all those affected by aphasia are entitled to service" and "advocacy efforts should be targeted to those components that are not available in our current healthcare system" (p.41). She adds, "a social approach to treatment requires that each individual's language impairment be viewed within the context of the individual's entire life" and includes attempts to "incorporate the daily activities and life participation events of that individual into the treatment plan from the very beginning" (p.43).
In Chapter 4, "Language and Discourse Deficits Following Prefrontal Cortex Damage," Carol Frattali and Jordan Grafman discuss the anatomy of the prefrontal regions and how damage to these regions can be associated with deficits. They extensively quote Luria's (1970) Traumatic Aphasia, noting that according to Luria,
This is the fourth book in a row that I've reviewed on aphasia, and I keep describing these books with the term "accessible." Although this collection is not written for a general audience, I found it (mostly) easy to follow, and I learned a lot about how aphasia and related disorders appear and function. As the above quote suggests, this work also has helped me to understand Vygotsky and Luria in different ways. Overall, I recommend this book.
Edited by Leonard L. LaPointe
This collection overviews different kinds of aphasia (e.g., Broca's, Wernicke's) and related disorders (dementia, traumatic brain injury) as well as related issues (functional neuroimaging; social and life approaches to intervention; pragmatics). The scope is large, but less focused on diagnosis and therapy than other aphasia books I've recently read. I won't treat the book exhaustively, but I'll pull out some interesting parts from the chapters.
The book starts with LaPointe's chapter "Foundations: Adaptation, accommodation, and Aristos," which describes how people acquire aphasia, what it is, and how people react to it. Crucially, LaPointe says (quoting MacKenzie Buck), aphasia is a "family disease": some argue that "the social context, especially the family, must be an integral part of the condition" (p.5). Drawing on Morse and Johnson's 1991 ethnography, LaPointe describes stages in the illness experience (p.7), including the family and identity dynamics at play in diagnosing, compensating for, and accepting aphasia (pp.8-11).
Along these lines, in her chapter "Social and Life Participation Approaches to Aphasia Intervention," Roberta J. Elman overviews the work on social approaches in the 1980s and 1990s, quoting an earlier LaPointe publication to argue that we need a "sociology of aphasia" (p.41). One practical approach is the "life participation approach to aphasia (LPAA)," in which "all those affected by aphasia are entitled to service" and "advocacy efforts should be targeted to those components that are not available in our current healthcare system" (p.41). She adds, "a social approach to treatment requires that each individual's language impairment be viewed within the context of the individual's entire life" and includes attempts to "incorporate the daily activities and life participation events of that individual into the treatment plan from the very beginning" (p.43).
In Chapter 4, "Language and Discourse Deficits Following Prefrontal Cortex Damage," Carol Frattali and Jordan Grafman discuss the anatomy of the prefrontal regions and how damage to these regions can be associated with deficits. They extensively quote Luria's (1970) Traumatic Aphasia, noting that according to Luria,
the special position of language in the organization of behavior is compromised following PFC damage. Accordingly, the prefrontal syndrome is caused largely by disruption of the regulatory role of language on general behavior (Luria, 1970; Luria & Homskaya, 1964). Behavior, in Luria's view, suffers from a lack of the internalized linguistic schema that normally precede and guide any purposeful action and depend on the integrity of the prefrontal cortex. Translated in daily life terms, patients know what they should do and can verbalize it, but cannot always do as they should. Therefore, there is a dissociation of word and deed. This notion suggests that language is impaired not at a strict linguistic level but at a cognitive level of complex, goal-directed and intentionally regulated behavior. (p.55)The above is consistent with Luria's agreement with Vygotsky's claims about how humans use symbolic tools to master themselves. But, the authors note, "a growing corpus of neuroimaging and lesion studies is beginning to weaken the above claims as being all-inclusive of the nature of language disturbances following PFD damage" (p.55).
This is the fourth book in a row that I've reviewed on aphasia, and I keep describing these books with the term "accessible." Although this collection is not written for a general audience, I found it (mostly) easy to follow, and I learned a lot about how aphasia and related disorders appear and function. As the above quote suggests, this work also has helped me to understand Vygotsky and Luria in different ways. Overall, I recommend this book.
Reading :: Manual of Aphasia Therapy
Manual of Aphasia Therapy
By Nancy Helm-Estabrooks and Martin L. Albert
Here's another (old-ish) book on aphasia therapy. This book is now in its third edition, but I'm reviewing the first edition (1991), which is what UT had in its library.
This book is a good, solid introduction to aphasia rehabilitation, including the neuroanatomy of language, the neuropathology and classification of aphasia, diagnosis, therapy, and impact on family. I found it to be accessible even without any neuropsychology training.
In the first section, the authors break down different types of aphasia along with lesion location (p.21). Like most modern neuropsychologists, these authors caution not to assume that brain functions are localized, but they acknowledge that lesions in specific locations are associated with specific types of aphasia: for instance, Wernicke's aphasia is associated with lesions in the "Posterior third of superior temporal gyrus" (p.21). This means that, just by identifying specific language issues, the therapist can categorize the aphasia and identify where the lesion is without detecting it directly.
The authors go on:
By Nancy Helm-Estabrooks and Martin L. Albert
Here's another (old-ish) book on aphasia therapy. This book is now in its third edition, but I'm reviewing the first edition (1991), which is what UT had in its library.
This book is a good, solid introduction to aphasia rehabilitation, including the neuroanatomy of language, the neuropathology and classification of aphasia, diagnosis, therapy, and impact on family. I found it to be accessible even without any neuropsychology training.
In the first section, the authors break down different types of aphasia along with lesion location (p.21). Like most modern neuropsychologists, these authors caution not to assume that brain functions are localized, but they acknowledge that lesions in specific locations are associated with specific types of aphasia: for instance, Wernicke's aphasia is associated with lesions in the "Posterior third of superior temporal gyrus" (p.21). This means that, just by identifying specific language issues, the therapist can categorize the aphasia and identify where the lesion is without detecting it directly.
The authors go on:
... strong evidence now exists to support each of three apparently unconnected views of the neurology of language: (a) that elements of language can be related to highly focal cerebral centers, (b) that language is organized in the brain in a regional or zone-like pattern, and (c) that every language act involves networks of neurons widely distributed throughout the brain, functioning in series and parallel. (p.32)They advocate accommodating all three views in a single model in which
multiple, complex overlapping neuronal systems most likely are involved in language processing. These neuronal networks include cortical and subcortical components, some of which are near each other, providing the basis for regional contributions to language, and some of which are more distant, providing the basis for widely distributed, parallel processing of aspects of language. All of the regional and widely distributed networks are multiply interconnected. (p.32)In this view, the so-called "centers" of language are really "critical 'bottlenecks' for the processing of selected elements of language" (p.33). Notice how this conception seems to accord with Luria's general understanding of cognition as not strongly localized, although it perhaps goes farther away from localization than Luria did (as is common in modern neuropsychology). Overall, an interesting and revealing book.
Reading :: Language Intervention Strategies in Adult Aphasia, 2ed
Language Intervention Strategies in Adult Aphasia
Edited by Roberta Chapey
I read the second edition of this collection (the link goes to the third edition). This thick book, from 1986, covers several parts: basic and professional considerations; stimulation approaches to therapy; other approaches to therapy; remediation of specific impairments; and remediation of "kindred" or related disorders.
To be honest, I skimmed most of the book. The most interesting chapter for me, and the one I'll examine in this review, is Mark Ylvisaker and Shirley F. Szerkeres' "Management of the Patient with Closed Head Injury" (pp.474-490). I've run into Ylvisaker's work in other places, including a couple of articles and a chapter elsewhere. His approach is Vygotskian, and his focus is on the social environment in which patients recover from injuries. Here, these injuries are characterized as Closed Head Injury (CHI), "in which the primary mechanism of injury is a blunt blow to the head, associated with acceleration/deceleration forces... distinguished from penetrating missile injuries, where the primary damage is focal" (p.474). Elsewhere, Ylvisaker discusses traumatic brain injury (TBI). In both cases, the patients tend to be young men (ex: in motorcycle accidents).
Of interest to me is the focus on compensatory strategies, "simply procedures—sometimes unconventional—that an individual deliberately applies to accomplish a goal" (p.483). These procedures are eventually habituated. They can involve external aids such as logs, alarms, and printed reminders, but they can also involve internal procedures such as mnemonics and structured thinking procedures. Ideal candidates, obviously, "have the metacognitive maturity to think about thinking and other cognitive issues" as well as "adequate attentional resources and ... well-defined neuropsychological strengths on which to base compensatory procedures" (p.483). That is, Ylvisaker and Szerkeres are describing both physical and psychological tools that patients can use to recover functioning—a Vygostkian approach, one that is arguably in a different category from Luria's. They also helpfully include an appendix listing "compensatory strategies for patients with cognitive impairments" (pp.488-490).
Edited by Roberta Chapey
I read the second edition of this collection (the link goes to the third edition). This thick book, from 1986, covers several parts: basic and professional considerations; stimulation approaches to therapy; other approaches to therapy; remediation of specific impairments; and remediation of "kindred" or related disorders.
To be honest, I skimmed most of the book. The most interesting chapter for me, and the one I'll examine in this review, is Mark Ylvisaker and Shirley F. Szerkeres' "Management of the Patient with Closed Head Injury" (pp.474-490). I've run into Ylvisaker's work in other places, including a couple of articles and a chapter elsewhere. His approach is Vygotskian, and his focus is on the social environment in which patients recover from injuries. Here, these injuries are characterized as Closed Head Injury (CHI), "in which the primary mechanism of injury is a blunt blow to the head, associated with acceleration/deceleration forces... distinguished from penetrating missile injuries, where the primary damage is focal" (p.474). Elsewhere, Ylvisaker discusses traumatic brain injury (TBI). In both cases, the patients tend to be young men (ex: in motorcycle accidents).
Of interest to me is the focus on compensatory strategies, "simply procedures—sometimes unconventional—that an individual deliberately applies to accomplish a goal" (p.483). These procedures are eventually habituated. They can involve external aids such as logs, alarms, and printed reminders, but they can also involve internal procedures such as mnemonics and structured thinking procedures. Ideal candidates, obviously, "have the metacognitive maturity to think about thinking and other cognitive issues" as well as "adequate attentional resources and ... well-defined neuropsychological strengths on which to base compensatory procedures" (p.483). That is, Ylvisaker and Szerkeres are describing both physical and psychological tools that patients can use to recover functioning—a Vygostkian approach, one that is arguably in a different category from Luria's. They also helpfully include an appendix listing "compensatory strategies for patients with cognitive impairments" (pp.488-490).
Reading :: A Cognitive Neuropsychological Approach to Assessment and Intervention in Aphasia: A clinician's guide
A Cognitive Neuropsychological Approach to Assessment and Intervention in Aphasia: A clinician's guide
By Anne Whitworth, Janet Webster, and David Howard
Although I was worried that this clinician's guide to aphasia would be too technical, I found it to be readable and well organized. Maybe it's all that Luria I've been reading recently.
The authors proffer the cognitive neuropsychology approach, which "first emerged as a coherent discipline in the 1970s as a reaction to the then dominant approach [to diagnosing aphasia] in neuropsychology," the "classical approach," which "sought to characterize the performance of people with aphasia by defining them in terms of their localisation of lesion" (p.3). Recall that Luria argued in Higher Cortical Functions of Man against a hard localization thesis (ex: a "speech center" of the brain, a "writing center," etc.), but Luria did accept a weaker version of the localization thesis—a fact that is not belabored here, but discussed in some of the other neuropsychology books I'll be reviewing soon.
In any case, the authors of this book discuss how to diagnose types of aphasia, identifying variations by different types of impairment. They also discuss therapy approaches, which typically "draw on compensatory strategies (other language and communication skills) to take over those impaired functions" (p.89). I especially appreciated Table 9.1, which lays out different therapy approaches:
By Anne Whitworth, Janet Webster, and David Howard
Although I was worried that this clinician's guide to aphasia would be too technical, I found it to be readable and well organized. Maybe it's all that Luria I've been reading recently.
The authors proffer the cognitive neuropsychology approach, which "first emerged as a coherent discipline in the 1970s as a reaction to the then dominant approach [to diagnosing aphasia] in neuropsychology," the "classical approach," which "sought to characterize the performance of people with aphasia by defining them in terms of their localisation of lesion" (p.3). Recall that Luria argued in Higher Cortical Functions of Man against a hard localization thesis (ex: a "speech center" of the brain, a "writing center," etc.), but Luria did accept a weaker version of the localization thesis—a fact that is not belabored here, but discussed in some of the other neuropsychology books I'll be reviewing soon.
In any case, the authors of this book discuss how to diagnose types of aphasia, identifying variations by different types of impairment. They also discuss therapy approaches, which typically "draw on compensatory strategies (other language and communication skills) to take over those impaired functions" (p.89). I especially appreciated Table 9.1, which lays out different therapy approaches:
- Reactivation
- Relearning
- Brain reorganisation
- Cognitive-relay
- Substitution
- Compensation (p.92)
For our purposes, a couple of these are particularly interesting. The authors describe the cognitive-relay approach's aims this way: "To seek an alternative route or means of performing the language function, i.e. use intact components of the language system to achieve the impaired function through indirect means (Luria, 1970)." The citation is to Luria's Traumatic Aphasia, which I haven't read, but I can see the connection to Luria's other books—especially Higher Cortical Functions of Man and The Man with a Shattered World. Perhaps importantly, the contrast of this approach with the other therapy approaches helps me to think through Miller's argument in Vygotsky in Perspective: that Vygotsky's approach focused on sign mediation and self-mastery, not tool mediation and labor, as later activity theorists did. Luria arguably continued this approach, finding ways to reconfigure cognition to restore functionality. One famous example from Man with a Shattered World: he counsels the patient not to try to spell out words but to write them without thinking. What could not be done with conscious attention could be done via "kinetic melodies."
Compare that approach with another one on the list. Substitution aims "to encourage the adoption of an external prosthesis to promote communication." That is, it turns to physical mediators—tools—distributing part of the job to parts of the environment. One example, although not related to aphasia, might be the approach that Leontiev and Zaporozhets took in Rehabilitation of Hand Function and Leontiev's later works, in which external tools (grids, kymographs) were integrated into the rehabilitation activity, providing an additional feedback loop. Such physical mediators are a common focus in activity theory and, as Miller notes, are typically not well distinguished from psychological mediators (i.e., signs).
In any case, this book is a solid, generally accessible discussion of how aphasia can be assessed and treated. If you're new to neuropsychology, this might not be the place to start, but it's still pretty readable.
(Upcoming)
I've been quiet on the blog lately, but I've been reading—books on entrepreneurship, participatory design, Soviet psychology, intuition, executive functioning, and aphasia. Over the next few weeks, I plan to clear out the backlog, so stay tuned.
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