Tuesday, August 24, 2010

Reading :: The Social Study of Information and Communication Technology

The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts
Edited by Chrisanthi Avgerou, Claudio Ciborra, and Frank Land


I read this 2004 book a couple of months back, but haven't had the chance to blog it until now due to other commitments. It's an interesting collection, "the result of a collective effort of the Department of Information Systems of the London School of Economics and Political Science (LSE)" (p.v) with a couple of outsiders thrown into the mix. Essentially, the authors are taking the social approach that characterizes social studies of science and technology (think Latour, Weick, Bijker, Woolgar) and applying it to information and communication technologies (ICT).

With that kind of application, the collection should be riveting to me. Alas, it's not. The collection is short on cases, long on critiques of formal methodologies that ignore the social, and generally short on thoroughgoing analysis and critique of theory.

Even Latour's chapter, "On Using ANT for Studying Information Systems: A (Somewhat) Socratic Dialogue," felt a bit worn, although it did have its moments. Latour stages a Socratic dialogue between a professor and a graduate student in which they discuss actor-network theory (ANT). Latour's stand-in, the professor, explains to the frustrated graduate student that ANT is a method, not a framework (p.63); that ANT is a negative argument, good for new topics rather than established ones (p.63); that a case study that requires a theoretical frame is a poorly chosen case study (p.64); and that only a badly described case needs an explanation (p.67). And the dialogue produces one great quote, which I'm sure I'll use: "As a rule, context stinks. It's simply a way of stopping the description when you are too tired or too lazy to go on" (p.68). Unfortunately, the rest of the dialogue seems exhausted and doesn't really seem to go very far.

However, the collection did feature a couple of other chapters worth a look. For instance, Ole Hanseth's "Knowledge as Infrastructure" takes an ANT approach, characterizing knowledge as an actor-network (p.104), but going beyond to characterize knowledge as a network with network externalities, increasing returns, path dependencies and lock-ins (pp.104-106).

Another good chapter is Richard Boland's "An Ecology of Distributed Knowledge Work," which attempts to "[explore] digital knowledge work as an ecology of knowledge workers, mediations, knowledge objects, documents, and data repositories" (p.119). Drawing on the ANT literature, Boland attempts to map and characterize this ecology through diagrams (ex: p.120), diagrams that remind me of those in Peg Syverson's book. "There are many other important elements that are not in this simple diagram, such as culture, history, and status," Boland adds (p.121; see the Latour quote about context above). Boland points to tensions between global and local logics (p.121), arguing that sometimes these tensions lead to "unblackboxing" in which an element of global logic no longer applies to local practice (p.125).

Eric Montiero's "Actor Network Theory and Cultural Aspects of Interpretative Studies" examines what ANT can do for Information Systems (IS). Montiero argues that "a key challenge [for IS] is to cultivate analytical notions in tandem or co-evolution with a nuanced grasp of the constantly changing nature of IS" (p.129). Indeed, Montiero wants to push back against the very thing the student in Latour's chapter was trying to do: apply a pre-existing frame to a case. (In an aside here, Montiero calls out "'social constructions,' 'activity systems,' 'inscriptions,' 'bricolage,' and 'organizational politics,'" p.130.) "However," he argues, "merely decorating empirical instances with analytical notions is neither very illuminating nor intellectually stimulating. To make an analysis interesting, elements of an empirical case need to be moulded with the analytical notions that go well beyond labelling exercises" (p.130). That's especially true since "the technology keeps on changing, resulting in new patterns of use" - it resists a monolithic framework (p.130). Although Montiero sees potential in ANT, he also charges that it tends to be overly goal-oriented (p.131) and biased toward strategic behavior (p.132). He urges that we learn from studies of mundane everyday technology and that we realize how much we mingle rather than simply use technologies (p.134).

If you're in the field of IS, this collection might be quite useful to you. If, like me, you're more interested in workplace studies/socioculturally informed CSCW, you may have to dig a little harder. But as I've noted above, you can still find some good insights in this collection. See what you think.

Reading :: The Making of Law

The Making of Law: An Ethnography of the Conseil d'Etat
By Bruno Latour


A while back, Jeff Rice mentioned on Facebook that he was reading this book. I had heard about the French version, but hadn't realized it had been translated. I ordered it immediately - I'm a big Latour fan, you know - and read it over the next week. But I've dragged my feet on reviewing it because I suspected the review would be a long one.

So what is The Making of Law about? As with most ethnographies, there are at least a few answers.

Most obviously, this book is an ethnography of "the Council of State which plays the role of Supreme Court for this branch of law," as Latour explains in the preface to this, the English edition (p.vii). The Council of State judges cases of administrative law, which in the French system is handled by the executive branch rather than the judiciary. We English-speakers are lucky enough to receive something else in this preface: an actual discussion of data collection methods (p.xi). Latour explains that the participants were quite wary, particularly since their discussions could not be privy to plaintiffs, and they also didn't want their decisions to appear to be merely the result of talking. Latour collected data via field notes (voice recordings were forbidden); scrambled details of cases so that they would be unrecognizable; and submitted the manuscript to the counsellors (a sort of member check) (p.xi). Latour confesses that although the book was a success in France, critics thought it was "too favorable - not to say complacent. And it's quite true, not only is this book context-free, it's also critique-free" (p.xi). Latour isn't after context or critique; he wants instead to see how the counsellors made their arguments and how they converted these arguments into legal facts, the last word.

And that brings us to the second purpose. Obviously, this setting is quite different from Latour's earlier ethnographies, which have focused on science and (to a lesser extent) technology. But just as those earlier books examined how scientists constructed arguments and brought them through various trials to harden them into scientific facts, this book examines how the counsellors constructed their arguments and brought them through various trials to harden them into legal facts. Law has the same confidence in validity as science (p.x). Indeed, "it seems that humanity has found no better way of having the last word, nothing firmer, more modern, more reasoned, more grandiose or more majestic" (p.69). Latour rejects the reductionist notions that (a) law is a mere wrapping for power relations (p.141) or that (b) legal enunciations are reducible "to the mere expression of a form, to the application of a rule or to the classification of cases in general categories" (p.142). The court's work is neither fancy dress nor formalism (p.142). Latour, characteristically, doesn't like either of these notions, which both suggest that we must understand them by ignoring practice and postulating some true reality we can't see (p.142)! Instead,
we are quite deliberately going to remain on the surface of things, stubbornly following the hesitant course of judgment, in which judges quite clearly admit their prejudices while asserting at the same time that they alone cannot determine the solution, or in which they attach themselves quite passionately to legal forms while constantly rejecting the dangers of what they call 'legalism' or 'formalism.' (p.143)
Let's follow blind Justice as she feels her way forward, Latour urges us (p.151). Like Science, Law does its work through referential chains (p.149), and Latour spends Chapter 2 demonstrating how these referential chains work, starting with complexly bound cases that are reviewed and presented by counsellors. (This chapter is especially interesting to those interested in writing and rhetoric, of course.) The referential chains lead to surprising places, sometimes, and also to new facts. In Law, as in Science, these referential chains allow humans "to utter truths that exceed and escape them on all sides" (p.197).

This analysis brings us to the book's third purpose, which is to contrast the approaches of Science and Law. The two are ways to establish facts using referential chains, but they establish these facts in rather different ways. For instance, they have a different relation between public and private: the public can sit in on scientific experiments, if they request it, but they can't attend judicial deliberations (p.201). The Council depends on "the homogeneity of the world of files that are kept, ordered, archived, and processed, and upon the homogeneity of a staff that is renewed, maintained, and disciplined"; the laboratory depends on the heterogeneity of equipment and staff (p.203). But more than these, Law and Science rely on two regimes of enunciation. While Science relies on reference chains, Law relies on a chain of obligations (see the table on p.235). This chain of obligations involves modifying value objects such as authority, progress, organization, interest, weight, quality control, hesitation, means/arguments, coherence, and limits (pp.194-195).

Crucially, then, Latour is saying that the tools and concepts that he has developed in his investigations of science can be useful in the study of Law and other domains - but that we can't turn them into a universal framework for characterizing different kinds of work, different kinds of fact-making. Law is like Science in that it must methodically transform things into facts, but the logic - and the rhetoric - differs and so the mechanisms also do.

I've left a lot out here, since the book is in some ways too dense in detail and analysis to summarize neatly. Bottom line, although I got halfway through the book before I could see its unique value, that value did surface in a big way. If you're interested in Latour or ANT, or for that matter, the rhetoric and conduct of law, I strongly recommend this book.

Using my books? Let me know.

A personal plea. If you're using one of my books in your class, or it's on your graduate program's reading list, could you send me a link?

Monday, August 23, 2010

A brief presentation on coworking

These slides are for my presentation tomorrow at Cospace at the Austin Entreprenerial Scene meeting. They're based on my SXSW2010 slides, but have been modified a bit for length and argument.

Thursday, August 19, 2010

Reading :: The Cultural Nature of Human Development

The Cultural Nature of Human Development
By Barbara Rogoff


Okay, to get the message of this book, just turn to page 6, figure 1.2. Actually, you can click through to the book on Amazon, search inside the book, and see what I mean. The figure's caption: "An Efe baby of 11 months skillfully cuts a fruit with a machete, under the watchful eye of a relative (in the Ituri forest of the Democratic Republic of Congo)."

And yes, the photo shows a baby holding a machete.

No, Rogoff has not written an installment of Ripley's Believe It or Not. Her message is that human development is heavily cultural and that we fail to understand our potentials when we postulate fixed, universal developmental stages. As she states in italics on pp.1-2: "people develop as participants in cultural communities. Their development can be understood only in light of the cultural practices and circumstances of their communities - which also change."

Once you get this - and although the photo surprised me, I did - nothing else in the book will really shock you. Rogoff argues that to understand our own culture, we must look at others', "separating understanding of the patterns [of different cultural communities] from judgments of their value" (p.14). If we impose our own values, we may be caught up in judgments of how other cultures raise their kids (sure, babies with machetes can and do cut themselves) and not see the larger patterns that lead people to their cultural childraising practices (you have to be able to handle yourself well and survive independently at an early age if you're going to be living in the Ituri forest). That is, Rogoff warns us:
Ethnocentrism involves making judgments that another cultural community's ways are immoral, unwise, or inappropriate based on one's cultural background without taking into account the meaning and circumstances of events in that community. (p.15)
Once you get this, the book can begin to feel a bit like a lecture with many, many examples. For instance, Rogoff gets a lot of mileage out of emphasizing that for the majority of people on the planet, the American tendency to make infants sleep in a separate room seems unimaginably cruel. She also points out that the Western tendency to group schoolchildren into cohorts based on birth year is neither universal nor entirely positive, and is based more on the demands of bureaucracy than on rational decisions about children's learning (p.125). So I won't go through the book in detail, but let me point out some highlights.

One is her discussion of US children in farm families, father-as-breadwinner families, and dual-earner families from 1790-1989 (based on Hernandez 1993). The graph on p.187 is fascinating, showing the sharp decline of family farming (in which husband and wife worked side by side), the rise and decline of father-as-breadwinner families (in which the father worked, and the rest of the family both depended on him and had only a foggy idea of what he did), and the recent sharp increase in dual-earner nonfarm and one-parent families (in which mothers turned to wage work, mother-only families increased, and children were sent to school, having very little exposure to the work of any parent). This shift corresponds to a decrease in family size and a sharp loss of potential for children to contribute meaningfully to family economics. In 1790, nearly 75% of families worked together on the farm and the costs of raising large families were managed primarily through the farm. By 1989, that arrangement was down to the low single digits, while nearly 70% of households were dual-earner nonfarm and one-parent families. This intrigues me because it maps the shift from agricultural to manufacturing to service and knowledge work and relates it to a definite cultural shift in how children were regarded and raised. Essentially, the shift to different forms of work led to different cultural understandings of what is a parent, a child, a family, and an education.

A bit later, Rogoff presents this paragraph, which is a nice encapsulation of what North American genre theorists say about genre:
Artifacts such as books, orthographies, computers, languages, and hammers are essentially social, historical objects, transforming with the ideas of both their designers and their later users. They form and are formed by the practices of their use and by related practices, in historical and anticipated communities .... Artifacts serve to amplify as well as constrain the possibilities of human activity as the artifacts participate in the practices in which they are employed.... They are representatives of earlier solutions to similar problems by other people, which later generations modify and apply to new problems, extending and transforming their use. (p.276)
In her conclusion, Rogoff leaves us with these principles, repeated from her first chapter:
  • "Culture isn't just what other people do."
  • "Understanding one's own cultural heritage, as well as other cultural communities, requires taking the perspective of people of contrasting backgrounds."
  • "Cultural practices fit together and are connected."
  • "Cultural communities continue to change, as do individuals."
  • "There is not likely to be One Best Way." (p.368)
Overall, this is a readable, interesting book. I'd especially recommend it for someone who is interested in the issue, but who hasn't read deeply in the sociocultural literature.

Friday, August 13, 2010

Coworking in Austin: Brainstorm Coworking


From Coworking in Austin: Brainstorm Coworking

Brainstorm Coworking, which has been open since May 2010, occupies most of the second story of a 1910 Victorian house (and Austin landmark) on 1000 East Cesar Chavez. (They share it with the building’s owner, Marion Sanchez of Estilo Communications.) It’s a rapidly changing area: directly below them, on the first floor, is LOC Consulting Engineers; across the street is a new public library; a block east is Big Red Sun, a commercial landscape design firm; a block west is I-35; beyond that is the heart of downtown Austin. As Martin pointed out, the building’s walk score is 88, “Very Walkable,” and it’s easily accessible by foot, bike, rail, and bus as well as car.That accessibility is important: Brainstorm Coworking’s owners, architect Martin Barrera and commercial real estate broker John Hernandez, explained that Brainstorm is targeted toward “location-independent creative professionals,” and especially those that Martin and John knew from their business networks.

(Pictures below are mine; for some much better ones, see Brainstorm Coworking's site.)

From Coworking in Austin: Brainstorm Coworking

From Coworking in Austin: Brainstorm Coworking

From Coworking in Austin: Brainstorm Coworking

For instance, Martin recently ran into his neighbor, an interior designer, who recently launched her own design studio. She's been working from home and meeting at coffee shops. Martin suggested she come to Brainstorm instead. Other coworkers and prospective coworkers include two college professors who live in Austin but teach at campuses in other cities; a financial planner; a social media guru for a local non profit, a blogger, an interior designer, a music producer, and a web designer. But Martin and John also see Brainstorm as an ideal place for insurance agents, graphic designers, engineers, and loan officers: professionals who are location-independent, but who still need to network, to collaborate on jobs formally and informally, and to brainstorm with each other. “We want to attract a diverse group of independent professionals who cowork in a mutually beneficial collaborative environment,” Martin told me.
John and Martin cite examples from their own work: “For example,” Martin told me, “John and I are collaborating on a residential development project in Clarksville, and an LOC structural engineer and I are collaborating on a custom home in Westlake Hills.” In fact, real estate development is a great example of the potential for collaboration at Brainstorm Coworking: architects, engineers, interior designers, brokers, loan officers, and others routinely collaborate and draw on each others’ knowledge and networks to solve problems across their fields. But professionals who work on real estate development projects usually don’t have a one-stop place to conduct this sort of necessary collaboration. Now, with Brainstorm Coworking, they do. You can imagine how others in the target audience could collaborate on similar cross-field projects: design and advertising, lending, business incorporation, and other forms of work that draw professionals into temporary federations oriented to a specific project.
Notice that for the most part, these professionals aren’t the tech-savvy entrepreneurs who characterize many other spaces. But when they hear the concept, John says, they get it. And hear is the operative word: although Brainstorm has advertised on Craigslist, as noted above, their coworkers mostly come from their personal networks. For instance, John recently ran into his nephew, an apartment locator, at a coffee shop. His nephew worked at the coffee shop because it was free, but the atmosphere really wasn’t conducive to work. John suggested he come to Brainstorm instead.
Further, these professionals often want coworking without knowing it. John says that like him, many people start off by envisioning a little executive suite: a place to meet clients, an address, and someone to answer the phone. But everyone has their own mobile phone, and fewer and fewer people want a service answering it. And it doesn’t make sense to lease a space that you will hardly use, nor is a Congress Street address as highly prized as it once was. Brainstorm’s space is fine for meeting clients, and coworkers can use its address. Martin says that Brainstorm has set up a Google Calendar to manage use of the conference room.
What makes coworking possible for their target group, John adds, is the combination of laptops, mobile phones, and wifi. John had worked for a large commercial real estate firm sometime back, then struck out on his own. He had tried leasing a couple of spaces, but found that they weren’t cost-efficient: he wasn’t in the office that often, since much of his work involved meeting people for coffee and touring or showing spaces. Then he tried working at home, but he didn’t like it. He likes to leave early in the morning, visit a couple of spaces, and then go to the office - going back home didn’t seem like progress. Going to Brainstorm does. When people ask John to explain coworking, he points them to Martin. He has a hard time explaining it himself - but, he told me, he just knows that it works for him. When he is here, his mindset is different: he feels more mobile and more willing to meet others.
Similarly, Martin worked for two years in a home office, but as business ramped up, he found it more difficult to separate his work and home life. Inspired by coworking spaces such as Launchpad and Conjunctured, he opened Brainstorm with John. Now he does most of his work on his laptop and the phone. Rather than turning to a shelf for paperwork, he scans his documents and keeps them in cloud storage; but he also keeps a three-ring binder system at home and pulls the appropriate binder when he comes to work in the morning.
Like Martin, John does more work on the computer, and that allows him to be more mobile. Today, his work primarily consists of answering email, scanning listings, and making phone calls. With a laptop, wifi, and a mobile phone, he’s not anchored to a particular place. John recalls that not long ago, when you worked in commercial realty, you would need physical plat maps (just as architects like Martin used to need physical plans). No longer. As these bulky representations migrate to laptops, professionals became more mobile. Of course, the mindset is still there. Many of their target profesionals, such as accountants and attorneys, still expect to have a lockable file cabinet full of paper files. I wanted a file cabinet too, John said, but Martin discouraged it so that we could work as peers with our coworking members - and now I understand why. John leaves most of his paper files at home, bringing only the ones he needs for the day. “My nephew,” John added wonderingly, “does all his flyers on his phone.”
For Martin and John, leasing the space is a win-win. It’s perfect for their own use, so they’re not desperate to fill it up. Their target is much more modest than most spaces: 10 monthly members. At other spaces, the rule of thumb seems to be twice as many coworkers as seats, Martin says. “But we don’t want to manage 28 people,” adds John. They’d have to hire someone at that point, and they are not ready to.
So they maintain four levels of membership:
  • A full-time membership ($250/month)
  • A part-time membership, 10 days in one month ($150/month)
  • A weekly membership, 5 days in one month ($75/month)
  • A daily rate ($25/day)
  • Conference room rental for non-members ($25/hr)
And they have free parking. That turns out to be a big deal, since Brainstorm is located so close to downtown. Although clients are “location-independent creative professionals,” they still need access to the city, especially for meeting clients and collaborators and for showing spaces. Brainstorm is just a block east of I-35 and on one of downtown’s major east-west streets.
Brainstorm is not only about getting work done, though. Like other coworking spaces, Brainstorm also opens itself up to community events. “For example,” Martin said, “Brainstorm Coworking and Estilo Communications co-hosted an Imagine Austin meeting-in-a-box at Brainstorm, to give Austinites a voice in the comprehensive master plan currently underway in our city. It was a great success and we plan to co-host more community based outreach at Brainstorm in the future.” Martin describes Marion Sanchez, who bought and refurbished the building 15 years ago, as “a huge proponent of our startup” and “a huge part of what makes us great.”
For me, the most striking thing about Brainstorm Coworking is that it represents a shift toward earnestly supporting more traditional information-oriented work, work that has been around for a while but that has typically been tied to location because workers need access to physical representations and fixed phone lines. With those constraints lifted, people such as attorneys, architects, real estate brokers, financial consultants, and interior designers don’t actually need their own offices - but they still need to enact separation between their work and home life, they still need to network, and they need a space with close access to the people they must physically visit. Frankly, before visiting Brainstorm, I had not thought of people in these occupations as being ripe for coworking; now I do. In that context, Brainstorm’s location in a century-old restored Victorian house makes perfect sense.

Wednesday, August 11, 2010

Some SXSWi panels for your consideration

I'm planning to attend South by Southwest Interactive 2011, which is a terrific cross-disciplinary tech conference. Last year I organized a panel on coworking - a panel that made partially because people like you went to the PanelPicker and supported the panel.

This year, I hope you'll go back to the PanelPicker and consider putting your thumbs-up on three offerings:

Gavin Bell works for Nature, but readers of this blog might recognize his book, Building Social Web Applications. In this panel, Bell and his panelists will discuss how to apply social psychology - particularly activity theory - to understand and design social web applications. It's a very timely panel organized by someone who knows both sides of the equation.


Liz Elam owns LINK Coworking, which will be opening next month in North Austin. She knows a lot about coworking and about general workplace trends, and she and her panel will examine different aspects of these trends. If you're looking for insight into work environments, work tools, and work relationships, this panel should fit the bill.

"Hold on Loosely: How Loose Organizations Work"
Clay Spinuzzi, University of Texas at Austin
This is my core conversation offering. Instead of speaking at people, I'll lead a small-room discussion on loose organizations, how they work, and how they can scale up to meet challenges. If you're involved in a coworking space, a startup, a network of freelancers or subcontractors, or other professions that involve temporary, loosely affiliated professionals (think: real estate development, graphic design, event planning, financial planning), then think about voting this up and coming to the discussion.

Take a look and see what you think. And if you have other panels you'd like to nominate, leave them in the comments!

Thursday, July 29, 2010

Reading :: The Power of Pull

The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion
By John Hagel III, John Seely Brown, and Lang Davison

In the last section of this book, "Further Reading," the authors cite several books I've reviewed on this blog: books by Benkler, Florida, Malone, and Shirky. Take all of these books. Add the complete works of Alvin Toffler, the later texts of Drucker, Gladwell's Tipping Point, and maybe a few pages from Senge. You have some Charlene Li or some Don Tapscott? Bring that too. Put those texts into an immense blender, sprinkle some contemporary examples from BoingBoing, and puree for 7-10 minutes. The slurry that results will look a lot like The Power of Pull. It goes down easily, but there's not much texture.

I'm sure this book makes some unique contribution that synthesizes the above books, but for the life of me, I couldn't find it.

Reading :: A Better Pencil

A Better Pencil: Readers, Writers, and the Digital Revolution
By Dennis Baron


Do you doubt that the pencil is a writing technology, or harbor the idea that handwriting is inherently more thoughtful than keyboarding? If not - and I imagine few readers of this blog do - then this book will be of quite restricted interest to you. I skimmed a lot.

The book looks at the development of various technologies of writing and at nostalgic attitudes surrounding them. Told in a breezy style that is half Life in these United States, half Connections, the book breaks down the target audience's assumptions about literacy technologies. Think of it as a helpful, accessible tract for the Baby Boomers in your life.

Monday, July 19, 2010

Reading :: "The method section as conceptual epicenter in constructing social science research reports"

Smagorinsky, P. (2008). "The method section as conceptual epicenter in constructing social science research reports." Written Communication 25(3), 389-411.

When this article came out, I read it and thought, "This is an excellent article. Everyone should read it, preferably first in a qualitative research course, then every time they write a research article." Then I put it on the shelf.

Just under two years later, I received comments on a qualitative research article I had submitted to a journal. And among the editor's comments was an exhortation to revise and deepen my methods section along the lines of the Smagorinsky article. How embarrassing - but the revision turned out to be extremely rewarding as I applied the comments to the draft article, producing a much more solid, responsible, and well-argued piece.

So what is the article - Smagorinsky's article - about? Smagorinsky, who coedited RTE for seven years, notes something about the research reports he has had to evaluate as an editor and as a reviewer. Specifically, their method sections are vague: they "often lack sufficient detail to make any results that follow from the analytic method trustworthy" (p.389). And that's a disaster, since "If I don't know pretty clearly how the researcher is conducting the study, then it doesn't matter much to me what the results are because I have no idea how they were produced" (p.393). Smagorinsky likens the situation to
reading of a wonderful dish and being told how to prepare it as follows:

First, select all ingredients that could conceivably go in the dish. Review them carefully, then pick the ones you want to use and put the rest back in the pantry, perhaps saving them for another meal that you will prepare later. Then reconsider the ingredients you’ve selected and decide which are most important. Do this again just to make sure. Then mix the important ones together and give it a taste, adding other ingredients as necessary. Put them in cookware, heat, and serve. (p.393)

The first time I read this passage, I laughed out loud. The second time, I smiled sheepishly, because I knew that I had done exactly what Smagorinsky had complained about. It's not that readers have to be able to replicate the study in terms of "conducting an identical study with identical results" - but they should have a decent idea of what the researcher did (p.394). The researcher should be able to show her work.

Based on this principle, Smagorinsky describes the basics: data collection, data reduction, data analysis, data coding, the context of the investigation. In all of these, Smagorinsky helps us to better understand how to develop arguments. He's not trying to reduce methodological pluralism here, but he is trying to help us develop a strong argument by connecting methods to evidence in principled ways. Most importantly, perhaps, is the issue of how the methods section can serve as the conceptual epicenter - the place where the articles major sections become aligned in terms of theory, methods, results, and analysis (p.405). His critical advice: write the methods section first.

Reading the article the first time was valuable. Applying it during the second read? Fantastic. See what you think of it: My revised article will be published in Written Communication in October.

Thursday, July 15, 2010

Reading :: Educational Review 61(2)


Educational Review 61(2), May 2009
Special Issue: Critical Perspectives on Activity Theory
Ed. Deirdre Martin and Nick Peim

I usually review books here, but occasionally I'll review sets of articles or special issues, if they're interesting or valuable enough. This special issue meets both criteria. In these articles, just over a year old, various authors provide some criticisms of activity theory - sharp criticisms, in both senses of the word. Below, I'll review the editorial and five articles; the sixth rereads the Zone of Proximal Development in terms of Derridean deconstruction, and unfortunately I just can't work up the enthusiasm to read it. Nothing personal, Derrida.

So let's turn to the other articles.

Martin, D. and Peim, N. "Editorial: Critical perspectives on activity theory."

In this editors' introduction, Martin and Peim set up the issue for us. Activity theory is usually discussed in terms of sociocultural theory or cultural-historical theory (as sociocultural activity theory, or SCAT, and cultural-historical activity theory, or CHAT). But, the editors echo Daniels and Edwards, SCAT has "two areas of philosophical uncertainty" (p.131). First, sociocultural theory is rooted in anthropology, but AT is focused on transformative potential. Second, AT is ambivalent about "conceptualizations of agentic action" (p.131). Martin and Peim explore those tensions further, specifically in Engestrom's version of AT (or EAT).

As Martin and Peim tell us, five of the papers question EAT's relationship to the Vygotskian thought on which it is based - an important criticism, since "activity theory claims its authority in its allegiance to and development of Vygotsky" (p.131). So let's EAT, CHAT, and SCAT across the special issue and see what happens.

Avis, J. "Transformation or transformism: Engeström’s version of activity theory?"

If you've followed Engeström’s more recent work on AT, particularly his latest book, you're familiar with the notions of co-configuration and knotworking - Engeström’s attempts to address loose work (for want of a better term). In this article, James Avis "seeks to locate [EAT] within the socio-economic and theoretical context in which notions of co-configuration and knotworking are set" (p.151). He notes that Engeström’s AT analyses and his Developmental Work Research (DWR) approach have become popular in part because it
offers progressive possibilities by enabling movement from current practices deemed problematic, to those that are more effective and qualitatively different – in other words the facilitation of transformative change. (p.152)
Unlike other contemporary Marxist analyses, DWR "offer a politics of hope" - but one that "stops short of wider societal engagement" (p.152). Indeed, the DWR vision has its attractions for "progressively oriented educators" but also for "capitalist firms operating in competitive market places, as well as those managing public sector organizations seeking to enhance efficiency" (p.152), particularly those working within the conceptualizations of the knowledge society or information society (p.153). Indeed, "questions of dominance and power are sidelined" in case studies such as Engeström’s studies of co-configuration in health care (p.153). Avis charges:
The rhetoric would suggest that organizations have become increasingly fluid, open and amoeba like and that the logic of capitalist accumulation orientated towards the extraction of surplus value has been transmogrified. It should however be noted that this organizational vision refers to pre-figurative firms which are apparently at the cutting edge, serving an important ideological function. (p.154)
Avis is not happy with this representation, which (in his view) overemphasizes the messiness of divisions between organization/environment, customer/product developer, public/private sector, and the openness of systems (p.154). He detects, and is suspicious of, a narrative of progressive pluralism and democracy in this account (p.154). And he adds:
Such descriptions draw upon stakeholder analyses and participatory and pluralist processes to imply a democratization of social relations. However, such an image is misleading as it neglects the terrain on which such activities operate, that is to say the capitalist accumulation process together with those who have the power to set institutional agendas. The salience of the preceding argument is that not only can it readily align with understandings of capitalism as a dynamic system but also with those that suggest the qualitative changes undergone have rendered former social antagonisms muted and of lesser significance. However the current credit crisis is salutary as it reminds us of the rapaciousness of capitalism. (p.155)
I think Avis really reaches with that last sentence, and also that he imputes many of the popular ideas of the knowledge society to Engeström without a lot of evidence. At the same time, Avis definitely has a point when he argues that Engeström doesn't provide a consistent power-oriented critique of capitalism along the lines of canonical Marxism (p.155). Although Engeström acknowledges larger social structures,
This insight fails to be translated into broader political engagement as the focus of his interventions are upon practices within a particular activity system or those adjacent to it, as is the case with third generation AT. Consequently the wider social structure within which these processes arise tends to be ignored. This leads to analysis that leaves these wider relations in place and fails to interrogate the manner in which they shape the terrain on which an activity system or cluster is set. It is this limitation that in part results in analyses and change strategies that effectively secure the interests of capital. (p.156).
So, Avis complains, DWR focuses on peripheral contradictions rather than primary ones (p.157). Engestromg, he says, uses Marxist categories "heuristically, as part of an analytic technique that serves to distance their mobilization from Marx’s underpinning philosophical and political position" (p.157). In the next section, Avis examines the heuristic of the AT triangle and the principles that Engestrom says underlie AT (p.158). In these principles, Avis says, Engeström "plays down managerial relations of power" (p.158), accepts capitalist relations (p.159), and treats development-through-contradictions "as a somewhat straightforward process that serves the interests of all participants" (p.159). By focusing on peripheral contradictions, "Engeström’s AT veers towards becoming a form of comfort radicalism, its transformative rhetoric has a progressive appeal but ultimately it readily lends itself to becoming no more than a management technique" (p.161). Avis concludes that "There is a tension in Engeström’s AT that readily lends itself to appropriation by capital, and is a consequence of its failure to seriously acknowledge social antagonism and wider patterns of social relations in which activity systems are located" (p.162). Yet Avis hopes for approaches that "re-politicize and re-vitalize AT" (p.162).

In short, Avis sees Engeström as one of those guys who wears his Che t-shirt to Starbucks.

Hartley, D. "Education policy, distributed leadership and socio-cultural theory"

I was a little surprised here to see that Hartley begins his literature review by discussing Graeme Thompson's typology of hierarchy, market, and network (p.140; see my recent review of one of Thompson's books on the subject). Hartley is interested in the implications for public governance, particularly distributed leadership in the public sector. To explore these, he examines studies by Spillaine and colleagues that are grounded in sociocultural theories such as structuration theory, AT, and distributed cognition. Like Avis, Hartley raises criticisms of how power, boundedness, and mediation are handled in sociocultural theory, but he is neither as critical nor as focused on AT in particular as Avis was.

Peim, N. "Activity theory and ontology."

On the other hand, Peim is quite critical, perhaps moreso than Avis. Here, Peim criticizes EAT as "a technology of knowledge designed to enable positive transformations of specific practices," one that seeks to ground itself in Vygotsky but "is restricted by a commitment to a progressive, apolitical ideology of improvement" and "defined in terms of its expression of a will-to-power." Peim charges that EAT is disengaged from its supposed philosophical tradition and that it has misappropriated Vygotsky's legacy. And that's all just in the abstract (p.167). Peim further states in his introduction that EAT's "will-to-power arises from its desire to unmoor itself from any awkward political affiliations and to represent itself as a universal system of description," allowing EAT to function as "a thoroughly positivist technology of improvement" (p.167). And he continues: "Needless to say, the logic of improvement invoked by EAT lacks political contextualization. It is an odd feature of this socio-cultural historical theory that it reduces all of those dimensions – the social, the cultural, the historical – to apolitical abstractions" (p.167).

Peim hopes "to raise questions specifically about the political ontology of EAT" (p.168). And here, we get to a highly interesting passage which I'll quote in full:
EAT, then, has become a widely accepted technology of transformation harnessed to an ethic of improvement. This ethic has beset education as a whole with an overriding logic of performativity. One aspect of this marriage is the insistence, strongly emphasized by Engeström, on the local nature of activity systems. The avowal of a “radical localism” in EAT means that questions about social systems – and about the relations between local practices and larger social systems – are not, and cannot be, addressed (Engeström 2003, 36). As a result, what is sometimes known as sociocultural historical activity theory gives scant attention to any socially differentiated theory of culture or of history! Only thus can it offer itself as a universal technology of improvement. (p.168)
Avis made a similar charge. And, honestly, it has some sympatico with my criticisms of AT in Network. Let me just insert the observation that Engeström has lately turned to "runaway objects," which are objects too big for any given activity system. One example he frequently uses is that of global warming - hardly a radically localized object. My sense is that as he has continued theorizing, Engeström has begun to try to account for public discourse using the locally grounded theoretical tools of AT.

Okay, back to Peim. Peim draws on Heidegger to examine EAT's ontology, concluding that EAT is "metaphysical" and "essentially phenomenological," yet without explicit references to the phenomenological tradition (p.169). He detects a de facto break with Vygotsky (p.169), despite a narrative of direct-line development from Vygotskian thought (pp.169-171), and charges that although EAT claims concern for key Marxist terms, "Absorption in the multiplicity and specificity of activity here begins to sound uncannily like a form of post-modernism that has abandoned all meta-narratival delusions" (p.171). In the EAT account, Peim charges, the Heideggerian idea of world is lost, and all structures break down to a radical localism. But how can an activity system be studied without a notion of world, he asks?
But the elements of the system cannot belong entirely or solely to the system. The division of labour, for instance, must be an entity that exists between systems, founded in their very difference from one another, and certainly not a positive property of a single system. When we consider how EAT defines the constituent components of any particular system, we must always be left asking: How can any of these items have identity except as they exist both inside and outside the system? What is the nature of this inside/outside relation? What is outside the activity system? Only another interlocking activity system? Not a “world” in the Heidegger sense? ... The effect in EAT is to abstract the activity system from its wider social context, hence the insistence of “radical localism” (Engeström 2003, 36). (p.173)
Peim goes on to ontologically problematize Engestrom's "five fundamental principles" (p.174). Later, he says, "In the foregoing analysis of the five principles of EAT, it can be seen that serious questions arise concerning the fundamental ontology of EAT. Given that, EAT aspires to be a 'theory of everything,' these questions carry considerable significance" (p.176). Yes, that's the problem with theories of everything. I suppose that's why I've been underwhelmed by Peim's and Avis' arguments here: I haven't taken AT to be a theory of everything, just a theory that is good for some things (cf. Network). The trick is to figure out which things it's good for.

Not that I am dismissive of Peim's claims. Peim is correct, I think, in charging that EAT has not deeply delved into the ontological or philosophical implications of its influences (see esp. pp.177-178), and has often drawn from traditions that are ontologically and philosophically at odds. This has led to some theoretical, philosophical, and methodological lack of coherence.

Peim last raises the issue that Engeström has styled himself as the authority and guardian of AT, and points his finger at "a hint of idealism and more than the trace of a will-to-power" (p.179). My reading of his position: EAT is mostly about the E.

Hardcastle, J. "Vygotsky's Enlightenment precursors"

I regret giving short shrift to Hardcastle's article, which argues that we can better understand Vygotsky's statements about thought and language by reviewing Vygotsky's Enlightenment precursors - particularly Locke and Condillac - "to shed further light on these early influences and to suggest both the scale and complexity of the ideas about language, signs and symbolization that Vygotsky inherited" (p.193). It's an intriguing historicization. Or rather, I feel that it should be intriguing to me, but lately I have been more interested in critiques of Engeströmian AT. For those who are interested in the development of Vygotsky's thought, particularly the relatively underexplored non-Marxist roots, I recommend the article.

Bakhurst, D. "Reflections on activity theory"

Rounding out the articles reviewed here (and recall that I skipped one) is this incisive critique of how Engeström interpreted Ilyenkov's work. As you may know, Engeström lifted Ilyenkov's treatment of contradictions and applied it to Leont'ev's notion of activity systems - a pivotal moment in the development of activity theory, since it made possible many things, including critiques that would have been unwise in the Soviet milieu; an account of macrolevel development; and the notion of interlocking (chained) and overlapping (interpenetrating) activity systems. (Not to sound like a broken record, but see my book Network for more on this pivotal development.) Bakhurst is well versed in Ilyenkov's work and has been cited frequently by Engeström, so I was highly interested in his take. And his take is not entirely complimentary.

Bakhurst declares that although many suggest that "activity theory represents the most important legacy of Soviet philosophy and psychology," Engeström’s canonical account of EAT as a third-generation development of AT is troubled because EAT is at tension with the concerns of AT's Russian founders. In particular, the Soviet tradition of AT "saw the concept of activity as a fundamental category to address profound philosophical questions about the possibility of mind," but "activity theory in the West has principally become an empirical method for modeling activity systems" (p.197).

Bakhurst begins by noting that in the Soviet tradition, activity is taken as "a fundamental explanatory category in philosophy and psychology" (p.197). Yet "The concept of activity, in contrast, had, and continues to have, no place whatsoever on the Anglo-American philosophical scene" (p.198) - and for very good reason, since human activity is such a broad, general notion as to be useless. How could one have a theory of activity that can simultaneously cover all human activity and yet be specific enough to be useful? "This is a question to which activity theorists must have an answer," he declares firmly (p.198).
Alas, Bakhurst has no neat answer to the question, and he laments that there is not so much agreement on what activity actually is (p.198). Indeed, he argues,
In its heyday in Soviet thought, the concept of activity was a vehicle for the articulation of a critical and creative species of Marxism that stood in a tense relation to the Marxist-Leninist orthodoxy of the Soviet establishment. As a result, the activity approach was a means for the ventriloquation of all kinds of views. So now, when one steps back and reflects on the tradition, many of those views appear rather difficult to render coherent. (p.199)
Now isn't that fascinating? Personally, I am used to reading Bakhtin in terms of veiled allusions and ambiguities, but not AT's Soviet writers. Reading this explanation, I felt a little stab of regret at my past harsh readings of Ilyenkov.
Back to the development of AT. Bakhurst praises Engeström’s Learning by Expanding for offering "a very detailed account of the diverse sources, philosophical and psychological, that inform activity theory"; but he deplores that "a simplified picture has emerged out of his work that has become part of the self-consciousness of those in the West who work in the tradition" (p.199). In particular, he means the idea that "there are three principal stages or generations of activity theory" (p.199; Bakhurst is too polite to say here that Engeström himself has been one of the chief advocates of this view, although he gets around to pointing the finger on p.200).
Bakhurst is not satisfied with the three-generation account. First, contra the linearity of this story, "within Russian philosophy and psychology, the concept of activity was always seen as problematic and open to multiple interpretations" (p.200). Bakhurst argues that, to rescue Vygotsky's work from the politically-inspired charge of idealism, "the concept of activity was brought to prominence by Vygotsky’s students as part of an attempt to defend the general Vygotskian framework against this objection" (p.202). This development "pulled the Vygotskian approach towards the tradition of Marx’s philosophical anthropology" and arguably away from Vygotsky's original conceptions (p.202).
Second, Bakhurst argues, Engeström’s account of AT yields "a theory of activity, in the form of a model of activity systems" (p.202). But "the Russian founders of the tradition" rather "deploy[ed] the concept of activity to explain something else – broadly speaking, our place in the world, the nature of consciousness, or personality. Their idea was that activity is the fundamental explanatory concept in philosophy and psychology because it is the central notion in any viable philosophical anthropology" (p.202). For instance, Bakhurst summarizes Ilyenkov's position thus: "Human beings are thus essentially social creatures because they owe their very status as minded beings, as persons, to their appropriation of culture" (p.203). Here, the concept of activity
is the key concept that explains both the emergence of the world as a possible object of thought through the objectification of significance and the emergence of our mental powers, which consist in a certain mode of active engagement with reality (responsiveness to reasons) and which develop in each individual through her appropriation of the specific modes of activity of her community, through initiation into a form of life. It is very typical of Russian philosophers of this tradition to look for such a root or core concept, the evolution of which encapsulates the logic of the system under scrutiny. (p.203)
Bakhurst does not read Ilyenkov's account as empirical but as purely philosophical - not to mention "deeply anthropocentric" (p.204). Bakhurst is critical of, but respectful toward, Ilyenkov throughout.
This Soviet notion of activity was
designed to form the basis of a viable psychology, a psychology of the kind Leontiev sought to develop. Out of Leontiev’s work then evolves the second strand, which is principally a method for modelling activity systems with a view to facilitating not just understanding, but practice. Activity theory in the second sense is, among other things, a way of modelling organizational change. (p.205)
Here, Bakhurst points us to a 2005 Kaptelinin article, "The object of activity: Making sense of the sense-maker" (p.205). Bakhurst says that he does not choose sides here, but his "main concern is that we do not lose sight of what the first strand of activity theory was all about. I do not want the first strand to be simply taken up into the second and to survive in people’s imaginations only as the precursor of the second" - especially since the two strands involve different styles (p.206).
So let's talk about the second strand. Bakhurst suspects that many who use AT "want to look at a particular phenomenon" but "recognize that the phenomenon is not easy to capture using the standard techniques of standard social science" because "the phenomenon is part of a complex system" and "because it involves a rich human texture." So they seek an empirical approach with an appropriate theoretical framework (p.206). But Bakhurst suspects Ilyenkov would raise objections:
First, it is not clear that what we have here is a theory at all. What we have is a model or a schema that has minimal predictive power. If activity theory is a theory, it warrants the name because it is a theoretical representation of the general structure of activity systems. (p.206)
But "It is pretty much impossible to find something recognizable as an activity that does not fit the model," he objects (p.206); " This implies that what we have here is a universal, but generally vacuous schema, that turns out to be a useful heuristic in reference to certain kinds of activity" - and that schema "vastly underdetermines the description of the 'activity system'under scrutiny" (p.207). The links are unclear, and "In terms of understanding the dynamics of the activity system, a fair load is carried by the idea of a contradiction, but this notion is conspicuously vague" (p.207).
Succinctly, Bakhurst says, "The moral is that you must be very cautious about given, stable, structural representations where you aspire to understand dynamism, flux, reflexivity, and transformation" (p.207).
Bakhurst reminds us that he sees this second strand as empirical rather than philosophical. But he is not convinced that the second strand needs more theory: "It might be better off with less," he argues, taking as an example the debate about the notion of "object" (p.208). Bakhurst notes that much ink has been spilled attempting to reconcile the two notions of object - what someone is trying to achieve vs. what they are working on - when he simply thinks the term is ill-formed and ambiguous. "I think recent discussions about the object of activity are a case where the second strand in the activity-theoretical tradition makes it seem as if there is a deep theoretical problem to be solved, when in fact there is not, and that turning to the first strand to address this pseudo-problem only promises to make matters worse," he staes (p.208).
Bakhurst ends with a bit of feather-smoothing that doesn't do much to take the sting out of his critique. It's a good critique, and I think the most valuable article in the issue.
Overall, should you read this issue? If you're interested in AT and have a solid background, I think you should. It has some smart critiques, and certainly some passionate ones. I don't agree with them all, and I think some have to do with differences in how AT is interpreted, but all are thought-provoking and deserve to be considered.

Tuesday, July 13, 2010

Reading :: The Laws of the Markets

Laws of the Markets
Ed. Michel Callon


Reading Thompson's Between Hierarchies and Markets reminded me of this book, which Thompson uses as his primary source for actor-network theory. I think I tried reading it a few years ago, but was put off by the fact that most of the contributions are not ANT-oriented. This time, with considerably more background in social network analysis and related areas, I rallied and finished it.

The Laws of the Markets takes on how markets are made concrete and stabilized; contributors come from socioeconomics. As you may know, I am not a socioeconomist, so take my reading with a grain of salt.

The book starts with a lengthy introduction by Michel Callon, who asks: Why does economics have so little to say about the market? (p.1). His assertion is that "economics, in the broad sense of the term, performs, shapes, and formats the economy, rather than observing how it functions" (p.2). And "the aim of the present book is to contribute to the analysis and understanding of the subtle relationships between economics and the economy; not within an historical perspective, although some chapters do include historical material, but within a deliberately anthropological one" (p.2). And in that anthropological perspective, he overviews the book's chapters, interspersed with thoughts about economics, markets, and networks - and rhetoric.

About the latter, Callon cites McCloskey's book on the rhetoric of economics, "although its definition of rhetoric remains so classical that it is obviously limited" (p.31). "Rhetoric, defined as the art of building alliances to establish a favorable balance of power whether in science or politics, cannot be reduced to an excess of mathematization of generalizing abstraction intended to terrorize the opponent" (p.31), Callon chides, dividing rhetoric from brute calculation.

Let's skip a bit, because many of these chapters were interesting to me, but not connected enough to my own research to describe in detail. For instance, Vivianna Zelizer's "The proliferation of social currencies" has a fascinating discussion of earmarking, wallet systems, and other domestic and social currencies. Mitchel Abolafia's "Markets as cultures: An ethnographic approach" has a terrific discussion of how he gained access to a firm in order to conduct his ethnography; I'm thinking about using it next time I teach a qualitative research class.

Interesting in a deeper way was David Stark's "Recombinant property in East European capitalism." Stark has a fascinating take on how Eastern Europe's informal interfirm networks, developed to make the command economy of the USSR work, survived the collapse of the Soviet regime to become a partial substrate of the new capitalist regime. "In short, in place of disorientation, we find the metamorphosis of sub-rose organizational forms and the activation of pre-existing networks of affiliation" (p.117). "Thus, we examine how actors in the post-socialist context are rebuilding organizations and institutions not on the ruins but with the ruins of communism as they redeploy available resources in response to their immediate practical dilemma" (p.117). So in Hungary, for instance, we see new property forms under the heading of recombinant property (p.119). One feature of recombinant property is inter-enterprise ownership, with the State buying substantial stakes in many companies, and enterprises buying each other's stocks (p.122). Stark has a name for this: a "recombinet," or network of recombinant property (p.128). State paternalism continues to exist in a big way, but whereas under the Soviets state paternalism manifested as managing assets, in the post-socialist regime, state paternalism manifested as managing liabilities (p.132). Recombinant property, Stark concludes, is "an attempt to have a resource that can be justified or assessed by more than one standard of measure" (p.134) - e.g., profitability and eligibility - with different strategies for each measure.

At the end of the book, Callon supplies a final essay: "An essay on framing and overflowing." Here, he argues that the market is not simply expanding, it's emerging and reemerging (p.245). Callon takes the economic notions of externalities and overflows, puts them in contact with Goffman's notion of framing, and playfully uses them to discuss an ANT understanding of markets. The conventional approach, he says, is to see framing as normal and overflows as rare leaks (p.250). But from ANT's perspective, it's overflows that are the norm, and framing is rare and costly (p.252). All framing, he says, amounts to an effort to extricate agents from the network; overflows, in contrast, have many sources and flow in many directions (p.253). He points to intermediaries, which "secretly cross the frame's boundaries" (p.256), and insists that "no externalities can exist without relationships" instantiated through these intermediaries (p.257). Overflows, he continues, define groups (p.258). This discussion leads directly to one of hybrid forums (p.260; see also his Acting in an Uncertain World).

In all, the collection is a little uneven, but it has some standout essays, particularly Callon's. If you're interested in ANT, check it out.

Reading :: Acting in an Uncertain World

Acting in an Uncertain World: An Essay on Technical Democracy
By Michel Callon, Pierre Lascoumes, and Yannick Barthe


While looking up another of Callon's books recently, I ran across this 2010 publication and bought it immediately. Callon has not been as well read as Latour, at least on this side of the Atlantic, but I've found his insights into actor-network theory to be extremely valuable - particularly the question of how groups form around controversies. That, in fact, is what this book is about.

In Acting in an Uncertain World, Callon and his coauthors tackle the question of how to make democracy work in an increasingly technical, specialized world. "Science and technology cannot be managed by the political institutions currently available to us," the authors charge (p.9), because scientific and technical controversies are becoming increasingly specialized while impacting more people. The general public don't have the expertise to make decisions about highly technical issues, but we also can't leave high-impact decisions up to specialists in a democracy. Such decisions include "GMOs, BSE [a.k.a. "mad cow disease"], nuclear waste, mobile phones, the treatment of household waste, asbestos, tobacco, gene therapy, genetic diagnosis" (p.9) - and we could also throw in anthropogenic global warming, a controversy that is the current Ground Zero of the problem Callon et al. discuss. Examine the discourse around that issue and you'll see the same dilemma: the public is impacted by any decisions made about global warming (particularly the rapidly industrializing Third World, which is only now realizing the basic economic benefits of industrialization, including food security and lengthening lifespans), but only specialists are deemed to have the deep expertise to make informed decisions. This skew, this disjuncture between expertise and democratic decision-making, has resulted in (among other things) hard and sometimes unfair questions about the nature and motivation of that expertise (see Climategate).

(Side note: Climate change is one of Yrjo Engestrom's examples of a "runaway object," an object(ive) of multiple activity systems that transcends and can't be contained by any particular activity system. Reading Callon's book helped me to rethink Engestrom's argument - and to wonder whether a "runaway object" is actually an attempt to introduce a notion of the public into an analytical theory that has no other mechanism for dealing with the public. More on this later, I'm sure.)

But Callon et al. don't want to replace our democratic institutions. Rather, these institutions "must be enriched, expanded, extended, and improved so as to bring about what some would call technical democracy, or more precisely in order to make our democracies more able to absorb the debates and controversies aroused by science and technology" (p.9).

In particular, Callon et al. are interested in
hybrid forums - forums because they are open spaces where groups can come together to discuss technical options involving the collective, hybrid because the groups involved and the spokespersons claiming to represent them are heterogeneous, including experts, politicians, technicians, and laypersons who consider themselves involved. They are also hybrid because the questions and problems taken up are addressed at different levels in a variety of domains, from ethics to economic and including physiology, nuclear physics, and electromagnetism. (p.18)
Callon et al. take some pains to distinguish the key issue here, uncertainty, from the "false friend" risk (p.19). In a nutshell, risk is "a well-identifiable danger associated with a perfectly describable event or series of events" (p.19). We know what might happen, and we can usually estimate or calculate its probability and develop contingency plans for dealing with it. Risk implies certainty about conditions (p.20). But uncertainty involves, as Donald Rumsfeld might say, the "unknown unknowns": or, "we cannot anticipate the consequences of the decisions that are likely to be made; we do not have a sufficiently precise knowledge of the conceivable options, the description of the constitution of the possible worlds comes up against resistant cores of ignorance, and the behavior and interactions of the entities making them up remain enigmatic" (p.21). Or, "We know that we do not know, but that is almost all we know; there is no better definition of uncertainty" (p.21). And in these cases, "the only option is questioning and debate, notably on the investigations to be launched. What do we know? What do we want to know? Hybrid forums help to bring some elements of an answer to these pressing questions" (p.21).

Callon et al. take the position that "controversies enrich democracy" (p.28); but for that to happen, we must use controversies as a mode of exploration. They allow us to see overflows, places where proposed solutions jump their defined parameters, "give rise to unexpected problems by giving prominence to unexpected effects" (p.28). "Each decision-making process requires a work of opening out, of diffusion, if only because of the need to mobilize the actors who will enable the project to be brought to a successful conclusion" - and "deciding is opening Pandora's Box by permitting actors previously held at arm's length to take part in a dynamic to which they quickly contribute" (p.30). Such sociotechnical controversies reveal the stakes and makes the network of problems visible and debatable (p.31).

An aside here: In Network I claimed that ANT doesn't really have an account of learning. But here, we (sort of) have an ANT book on learning and development - which is to say, a book on setting up dialogical spaces of hybrid forums in which controversies are defined and clarified so that participants can explore and learn (p.35). This learning "leads to the discovery of mutual, developing, and malleable identities that are led to take each other into account and thereby transform themselves" (p.35). Hybrid forums bring together specialists and laypersons, citizens and representatives (p.35).

Hybrid forums, in fact, sound a bit like Robert Jungk's future workshops, which partially inspired participatory design. These themes are familiar, but applied to scientific and technical controversies (rather than existential threats, as Jungk's work was) across societal scale (unlike PD).

To better understand hybrid forums, Callon et al. take us through the ANT concept of translation. In this context of scientific and technical development, translation involves three phases:
  1. From the macrocosm to the microcosm: specialists reduce the world to the microcosm of the laboratory so that they can simplify, prune, and reconfigure it for study (pp.48-49).
  2. In the small world of the lab: specialists turn the phenomenon into its traces and signatures (inscriptions), a chain of equivalences that can be manipulated and studied (pp.51-59).
  3. From the microcosm to the macrocosm: specialists return the laboratory results back to the wide world (pp.59-68).
These three movements, which can be called (small-"t") translations 1, 2, and 3, together constitute (big-"T") Translation, a Translation of the macrocosm, taking the world from one state to another (p.69). And of course the problem emerges here. For specialists to enact Translation, they must seclude themselves and work in isolation on the phenomenon. But that means that when they return to the world in translation 3, they are enacting far-reaching changes about which the general public has not been consulted. "How can we fail to see that this political choice in favor of one collective or another is carried out without any real debate or consultation, that is to say, according to procedures that are not those we usually associate with political life in our democracies?" (p.69).

Certainly this is a huge issue. The last several decades have worn out public faith that scientific and technical change will be universally good, and that faith has been replaced by the wary question: how will this affect us? As Callon et al. put it in the next chapter: "There is nothing ... more rigorous than a group of non-specialists who want to know why they endure unbearable misfortune" (p.80 - in the context of a community enduring unusually high rates of cancer). So we begin to see the public, or public groups, engaging in all phases of Translation: from translation 1 ("taking part in the formulation of problems," p.76) to translation 2 ("taking part in the research collective in order to broaden and organize it," p.83) to translation 3 ("turning back to the world," p.89). In each translation, we see citizens engaging dialogically with the scientific process. Take the question of whether sheep in England are being affected by the fallout from Chernobyl.
Despite the scientists' fine self-assurance, and maybe even because of it, the shepherds remain skeptical. First, because the specialists have already been wrong once and it does not seem unreasonable to think they could be wrong again. The sequel proves moreover that their fears were well founded: some months later the experts recognize that the observed radioactivity is half due to Chernobyl and half to what are discreetly called "other sources." Later because a serious analysis would have required data from before 1986. Now, despite the farmers' and their representatives' repeated demands, these data were never supplied, the administration finally acknowledging that they did not exist, implicitly admitting that it had not done its work. The cocktail of arrogant certainty, a background of secrecy, and poor work could only arouse the non-specialists' mistrust. In fact, in the farmers' opinion, the most serious thing is not so much that the experts made mistakes, or even that they botched their work, but clearly that they hid all this behind a self-assurance deriving from their status as scientists or experts. (p.92)
In this story from 1986, we might find ourselves cheering the shepherds, who stood up for their way of life, demanded accountability, and exposed scientists' secrecy, sometimes-shoddy work, and overreliance on authority. But change the date to 2009, change the issue from Chernobyl to global warming, change garden-variety stonewalling to failure to comply with FOIA requests, and change the botches to shoddy data-keeping practices, and you get last year's so-called Climategate controversy. You may or may not be cheering at this point, and you may find yourself listing the ways in which this more recent, "hot" controversy is different - but the basic issue is still the same, whether we are talking about "GMOs, BSE [a.k.a. "mad cow disease"], nuclear waste, mobile phones, the treatment of household waste, asbestos, tobacco, gene therapy, genetic diagnosis" (p.9). In all of these, "science says" is no longer enough when people's livelihoods are at stake or when people no longer trust the gatekeepers. In all of these, political decisions are being made, not democratically and publicly, but in seclusion by specialists. "If translation 1 does not reconstitute the networks of interests, translation 3 will end in failure," Callon et al. conclude dolefully (p.103).

So how do we get past this impasse? Callon et al. discuss various forms of cooperation between secluded research and research in the wild (p.125), and between the aggregation of individuals and the composition of the collective (p.131). These hybrid forums aim for some mix of delegative democracy (conducted by scientific specialists or specialized political representatives) and dialogic democracy (conducted collaboratively, by all interested parties) (p.135). Chapter 4 describes the basic ideas behind the hybrid forum, while Chapter 5 discusses how to organize them, including criteria and comparisons with similar efforts.

In all, this book was extremely valuable. It moves toward a macrodevelopmental, proactive approach to ANT that has too often been missing. It hints at an ANT account of learning. It moves in the same general direction as some of Latour's later work, but in more concrete ways. It provides a methodology for developing hybrid forums, and in doing so, helped me to connect ANT with some of the more politically oriented work in other literatures. It provides a possible point of connection with Developmental Work Research and with participatory design. And it's written in a riveting way. If you have interest in any of these aspects, please do pick up the book.